Senior Network Engineer
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About the role
The Senior Network Engineer is responsible for the implementation, administration, monitoring, and support of enterprise network infrastructure across on-premises datacenters and cloud environments. This role requires strong technical expertise in Cisco networking and F5 technologies, with the ability to troubleshoot complex network issues, support day-to-day operations, and contribute to infrastructure improvements. The engineer serves as an L2/L3 escalation point, ensuring network stability, availability, performance, and compliance with operational standards while collaborating with senior engineers, architects, cloud teams, and security teams.
Responsibilities
- Support and maintain Cisco routing and switching infrastructure, including Catalyst 9K, ASR, OSPF, BGP, and related technologies.
- Support SD-WAN and DMVPN solutions to provide reliable WAN connectivity.
- Maintain F5 BIG-IP load balancing solutions.
- Serve as an L2/L3 escalation point for network-related incidents and service requests.
- Troubleshoot routing, switching, load balancing, cloud connectivity, wireless, and WAN-related issues.
- Participate in Major Incident Management (MIM) calls and provide technical expertise during service restoration activities.
- Perform root cause analysis and contribute to problem management activities.
- Utilize monitoring tools such as SolarWinds to identify and resolve issues proactively.
- Execute standard, normal, and emergency changes following ITIL processes and established operational procedures.
- Perform device upgrades, patching, firmware updates, and configuration changes.
- Conduct network health checks, performance assessments, and capacity reviews.
- Maintain network documentation, including topology diagrams, IP address inventories, implementation procedures, and operational runbooks.
- Support Cisco Wireless, Cisco ISE, and ACI environments as required.
- Identify recurring operational challenges and recommend improvements to enhance network reliability and performance.
- Participate in process improvement and automation initiatives.
- Support implementation of infrastructure modernization and cloud networking initiatives.
- Contribute to operational standards, knowledge articles, and technical documentation.
- Collaborate with cloud, server, security, and datacenter teams to support integrated infrastructure solutions.
- Work with vendors and third-party providers during troubleshooting and implementation activities.
- Provide technical guidance to junior team members and share operational best practices.
- Communicate effectively with stakeholders during incidents, change activities, and project implementations.
Requirements
- Minimum of 5 years of enterprise networking experience supporting Cisco, F5, and cloud networking technologies in a managed services or large enterprise environment.
- Bachelor's degree or equivalent (minimum 12 years of work experience). If Associate Degree, must have a minimum of 6 years of work experience.
- Strong hands-on experience supporting Cisco routing and switching environments, including Catalyst 9K, ASR, OSPF, BGP, VLANs, and WAN technologies.
- Working knowledge of F5 BIG-IP technologies, including LTM, GTM/DNS, SSL certificate management, and load balancing.
- Understanding of TCP/IP networking, VPNs, NAT, QoS, DNS, DHCP, and network security concepts.
- Ability to diagnose and resolve complex network incidents and performance issues.
- Experience performing root cause analysis and implementing corrective actions to prevent recurrence.
- Support for major incident troubleshooting and restoration activities.
- Ability to analyze recurring issues and identify opportunities for operational improvements.
- Experience identifying network design limitations and recommending improvement opportunities to senior engineers and architects.
- Provide technical input for infrastructure upgrades, migrations, and modernization initiatives.
- Support network implementation projects by validating configurations and operational readiness.
- Assist with evaluating new technologies and operational enhancements.
Schedule
This role requires a minimum of 3 days per week in the office. Hiring locations: Tampa, Orlando, or Columbus.
Pay
Compensation varies depending on location, role, skill set, and level of experience. The following ranges are provided as required by local law:
- California: $73,800 to $182,600
- Cleveland: $68,300 to $146,100
- Colorado: $73,800 to $157,800
- District of Columbia: $78,500 to $168,000
- Illinois: $68,300 to $157,800
- Maine: $62,800 to $134,400
- Maryland: $73,800 to $157,800
- Massachusetts: $73,800 to $168,000
- Minnesota: $73,800 to $157,800
- New York: $68,300 to $182,600
- New Jersey: $78,500 to $182,600
- Virginia: $68,300 to $168,000
- Washington: $80,200 to $168,000
Benefits
Accenture offers a market-competitive suite of benefits, including:
- Medical, dental, vision, life, and long-term disability coverage.
- 401(k) plan with bonus opportunities.
- Paid holidays and paid time off.
For more information, visit U.S. Employee Benefits | Accenture.