Senior Network Analyst

Senior Network Analyst

Driven Brands is seeking a highly skilled Senior Network Analyst to support and enhance a large-scale, multi-brand enterprise network environment spanning corporate offices, data centers, cloud platforms, distribution facilities, and hundreds of geographically dispersed retail/franchise locations.

Responsibilities

• Network Engineering & Operations
• Design, implement, administer, and support enterprise LAN, WAN, WLAN, VPN, SD-WAN, and Internet connectivity solutions
• Maintain highly available and resilient network infrastructure supporting corporate, retail, cloud, and data center operations
• Perform advanced troubleshooting and root cause analysis for network outages, latency, packet loss, routing instability, and performance degradation
• Lead network incident response activities and coordinate restoration efforts during major outages
• Monitor network performance, utilization, and capacity trends; recommend proactive improvements
• Maintain network device lifecycle management including firmware, patching, hardware refreshes, and configuration standards
• Support carrier management activities including circuit provisioning, escalation management, SLA tracking, and telecom optimization efforts
• Participate in after-hours maintenance windows and on-call support rotation as required
• Security & Compliance
• Partner with Information Security teams to enforce secure network architecture and segmentation standards
• Support firewall rule reviews, ACL management, VPN security, secure remote access, and network hardening initiatives
• Aid with SOX, PCI, and cybersecurity audit activities related to network infrastructure controls
• Ensure compliance with enterprise change management, vulnerability remediation, and operational governance standards
• Support network logging, monitoring, and SIEM integration initiatives
• Cloud & Modern Infrastructure Support
• Support hybrid cloud connectivity across platforms such as AWS and Azure
• Assist with cloud networking architecture including VPC/VNET connectivity, VPNs, transit gateways, routing, and segmentation
• Afford modern identity-aware networking and Zero Trust initiatives where applicable
• Afford enterprise wireless modernization and SD-WAN initiatives
• Documentation & Process Improvement
• Develop and maintain network diagrams, topology documentation, standards, and operational procedures
• Create and maintain technical documentation for troubleshooting, escalation, and disaster recovery processes
• Identify opportunities for automation, standardization, and operational efficiency improvements
• Contribute to continuous improvement initiatives focused on reliability, scalability, and supportability
• Collaboration & Leadership
• Serve as a senior technical resource and mentor for junior network personnel and support teams
• Partner cross-functionally with Infrastructure, Cloud, Security, Application, Retail Operations, and third-party vendors
• Participate in project planning, technical design reviews, and infrastructure roadmap discussions
• Provide executive-ready status updates during critical incidents or high-impact initiatives when required

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent experience
• 5–8+ years of progressive enterprise networking experience
• Strong expertise in: Routing and switching technologies; TCP/IP, BGP, OSPF, VLANs, STP, QoS; Enterprise wireless networking; SD-WAN technologies; Firewall administration and VPN technologies; Network troubleshooting and packet analysis
• Experience supporting large distributed enterprise or retail environments
• Experience with network monitoring and management platforms
• Strong understanding of network security principles and segmentation strategies
• Strong written and verbal communication skills

Qualifications

• Added Fuel If You Have:
• Experience with: Fortinet, Cisco, Meraki, Palo Alto, Aruba, Zscaler
• Cloud networking experience in AWS and/or Azure
• Experience supporting franchise or retail operations environments
• Familiarity with PCI, SOX, and cybersecurity compliance requirements
• Scripting or automation experience (PowerShell, Python, Ansible, etc.)
• Relevant certifications preferred: CCNA / CCNP, Fortinet NSE, Aruba Certified Professional, AWS or Azure networking certifications