Senior Network Administrator

About the role

The University of New England is seeking a Senior Network Administrator to support the institution's multi-campus computer networks and data centers.

Responsibilities

• Design, implement, maintain, and optimize enterprise network infrastructure utilizing Cisco and Meraki technologies.
• Administer and support campus wired and wireless networks, including Cisco Catalyst switches, routers, Cisco Firepower firewalls, and Meraki wireless access points.
• Manage Cisco Secure Firewall (Firepower) platforms, including security policies, VPN services, NAT, intrusion prevention systems (IPS), URL filtering, and advanced threat protection.
• Maintain and support Cisco Meraki Dashboard environments, including wireless, switching, security appliances, and SD-WAN.
• Monitor network performance, capacity, and security using enterprise management and monitoring platforms.
• Design and maintain highly available network architectures supporting academic, research, and administrative systems.
• Configure and troubleshoot Layer 2 and Layer 3 technologies, including VLANs, OSPF, BGP, HSRP, STP, QoS, multicast, DHCP, and DNS.
• Implement and maintain network segmentation, access controls, and security best practices.
• Collaborate with Information Security teams to support vulnerability remediation, incident response, and regulatory compliance.
• Support remote access technologies, site-to-site VPNs, and secure connectivity for cloud and hybrid environments.
• Lead infrastructure refresh projects and modernization initiatives.
• Develop and maintain network documentation, diagrams, standards, and operational procedures.
• Provide Tier III support and perform root cause analysis for critical incidents.
• Mentor junior engineers and provide technical leadership across the infrastructure team.
• Cook up with vendors and service providers for troubleshooting and project implementation.
• Perform all other duties as assigned.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field, and five or more years of progressively responsible experience supporting enterprise network environments.
• Extensive experience with Cisco networking technologies.
• Experience administering Cisco Secure Firewall (Firepower) and Meraki environments.
• Strong understanding of: Enterprise routing and switching Wireless networking Firewall technologies and security principles VPN technologies High availability architectures Network performance monitoring
• Demonstrated ability to troubleshoot complex network and security issues.
• Strong communication and customer service skills.
• Ability to manage multiple priorities in a collaborative environment.