Senior Netcool/Omnibus Engineer

Join a mission-critical team supporting and enhancing enterprise event management infrastructure in a fast-paced environment. This role involves active migrations, integrations, and platform optimization across a large-scale IT ecosystem.

Responsibilities

• Design, configure, and support IBM Netcool/Omnibus environments for enterprise event management
• Build and maintain ObjectServer setups, including triggers, automation, correlation, and enrichment logic
• Monitor platform health and performance, and apply tuning improvements to increase reliability and efficiency
• Manage and maintain probes and gateway configurations for integration with multiple monitoring tools
• Administer Linux-based systems hosting Netcool components, including routine support and troubleshooting
• Work with Oracle backend databases for data handling, integrations, and reporting needs
• Support high availability, disaster recovery, patching, upgrades, and maintenance activities with minimal disruption
• Develop integrations with third-party monitoring and IT service management tools using APIs, webhooks, and scripting
• Create automation workflows to improve event handling and incident response
• Document procedures, support runbooks, and maintain clear technical standards and change practices
• Collaborate with observability and operations teams to onboard new monitoring sources and improve event visibility

Skills

• Strong hands-on experience with IBM Netcool/Omnibus, including ObjectServer, probes, and gateways
• Solid understanding of Netcool architecture, including OMNIbus, Impact, WebGUI/Dash, and Message Bus
• Linux administration experience, preferably in RHEL environments
• Working knowledge of Oracle databases, SQL, and basic DBA support tasks
• Proficiency in scripting with Bash, Python, or Perl
• Experience with event correlation, alert management, and reducing noise in monitoring environments
• Familiarity with SNMP, Syslog, HTTPS, and REST APIs
• Strong troubleshooting, analytical thinking, and communication skills
• Ability to work independently and collaboratively in a production support environment
• Comfort working in an environment that may include on-call support and occasional after-hours maintenance

Preferred Skills

• Experience integrating Dynatrace with Netcool through webhooks or APIs
• Background in ServiceNow and bidirectional event or incident integrations
• Experience with IBM Netcool Impact or OMNIbus Process Control scripting
• Exposure to other observability or enterprise operations tools such as Splunk or Control-M
• Knowledge of IBM Cloud Pak for AIOps
• ITIL Foundation certification or similar process knowledge
• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience
• IBM certifications related to Netcool or Tivoli products

Pay

The pay range for this role is $62 - $100 per hour based on qualifications and experience.

Benefits

• Medical, dental, and vision coverage
• Retirement benefits