Senior Mortgage Product Development Specialist

About the role

Sunflower Bank, N.A. is seeking a Senior Mortgage Product Development Specialist to join our team in Plano, TX. This role offers a hybrid and remote option.

Responsibilities

• Partner with Secondary Marketing, Mortgage Origination leadership, and cross-functional stakeholders to identify, prioritize, and develop new mortgage products and enhancements.
• Engage with Mortgage Origination leadership to align on new product priorities, go-to-market strategies, product adoption trends, and opportunities to optimize or reposition existing offerings.
• Make decisions on product retirement or termination based on volume, profitability, or risk.
• Define product parameters, eligibility criteria, pricing considerations, and operational requirements to ensure scalability and compliance.
• Act as the subject matter expert (SME) for all mortgage products post-launch.
• Manage investor and Agency relationships, including communications, escalations, and issue resolution.
• Evaluate and onboard new investors and products to enhance competitiveness and execution flexibility.
• Maintain and manage all investor agreements and counterparty relationships.
• Own the end-to-end process for investor and Agency recertifications, ensuring accuracy, completeness, and timeliness.
• Provide feedback into product design and eligibility to proactively mitigate repurchase and salability risk.
• Review investor scorecards monthly to identify trends and share insights with department heads.
• Lead product launches with clear timelines, milestones, and cross-functional coordination.
• Monitor product performance, volume trends, and adoption, providing actionable insights to leadership.
• Implement improvements to increase speed-to-market, operational efficiency, and product competitiveness.
• Ensure all activities comply with regulatory requirements, internal policies, and investor guidelines.
• Support internal governance, including product approvals, committee presentations, and documentation.
• Own the end-to-end preparation, completion, and submission of all investor and Agency recertifications, ensuring accuracy, completeness, and adherence to all requirements and deadlines.
• Proactively track recertification timelines and ensure no lapse in investor approvals or eligibility.
• Respond to investor follow-ups, conditions, and audit inquiries related to recertifications.
• Identify and address gaps or risks that could impact approval status or ongoing investor standing.

Qualifications

• Minimum of 5–7 years of mortgage banking experience, with strong exposure to Secondary Marketing, Investor Relations, Product Development, and Capital Markets.
• A 4-year college degree or university with major course work in a discipline related to the requirements of the position, preferred but not required.
• Demonstrated experience working across cross-functional teams and influencing senior stakeholders, including Mortgage Origination leadership.
• Direct hands-on experience completing and submitting investor and/or Agency recertifications.
• Proven ability to independently prepare complete recertification packages, interpret investor eligibility and recertification requirements, resolve deficiencies, and respond to investor recertification conditions.
• Strong knowledge of mortgage guidelines, underwriting practices, and loan salability.
• Excellent analytical, organizational, and problem-solving skills.
• Strong communication and presentation skills, with the ability to influence stakeholders at all levels.
• High attention to detail with the ability to manage multiple concurrent initiatives.
• Proficiency in Microsoft Office Suite.
• Professional and leadership qualities.
• Ability to maintain confidentiality.
• Strong customer service experience.

Skills

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively with cross-functional teams.
• Knowledge of mortgage guidelines, underwriting practices, and loan salability.
• Experience with investor and Agency relationships.
• Proficiency in Microsoft Office Suite.

Benefits

People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength, Propelled by Growth, Individuals in a Great Whole, and Creating Possibility. Community Focused. Associates Enjoy Outstanding Benefits, Including:

• 401(k) Plan with 6% Match
• Health/Dental/Vision Insurance
• Company-paid Life Insurance
• Tuition Reimbursement
• Fitness Reimbursement
• Paid Time Off
• Volunteer Leave
• Paid Holidays
• Plus many more associate perks & incentives!

If you qualify, apply online at www.sunflowerbank.com/careers. You’ve never worked anyplace like Sunflower Bank!

EEO/AA: Minorities/Females/Disabled/Vets