Senior Mortgage Processor

About the role

Androscoggin Bank, a values-driven, mutual savings bank based in Lewiston, Maine, seeks a Senior Mortgage Processor to join their Mortgage team. The ideal candidate will work closely with Mortgage Loan Officers and Sales Assistants to prepare and provide regulatory disclosures on complex loans, gather and verify required documentation, and communicate with clients to ensure timely and efficient loan processing.

Responsibilities

• Works with assigned Mortgage Loan Officer and Mortgage Sales Assistant to support documentation gathering, analysis, and application issues, meeting established metrics for turnaround on complex mortgage loans.
• Conducts thorough reviews of loan files, identifies potential issues early in the process, and prepares accurate RESPA and Reg. B disclosures for clients.
• Assumes control of files submitted by Mortgage Loan Officer and Mortgage Sales Assistant, ensuring timely submission to underwriting.
• Communicates with clients to obtain required documentation, answer questions, explain the loan process, and keep Mortgage Loan Officer and Mortgage Sales Assistant abreast of file issues.
• Performs timely analysis and review of information provided by applicants and external sources, maintaining confidentiality of information.
• Assembles loan files for underwriting, obtaining necessary verifications, ordering credit supplements, and monitoring the status of underwriting and regulatory conditions.
• Submits complete and accurate loan files to underwriting, updating loan status in relevant systems as necessary.
• Trains and mentors more junior Mortgage Specialists, providing guidance and support to help them improve their skills and performance.
• Prepares reports for management and external agencies as needed.
• Complies with all banking-related laws and regulations, protecting customer information, and adhering to privacy and acceptable use policies.
• Performs other related duties as assigned by the Manager.

Qualifications

• High school diploma or equivalent, with a bachelor’s degree preferred.
• 7+ years of experience in mortgage loan processing and TRID document preparation.
• Experience processing FHA, RD, and VA loan files.
• Demonstrated ability to thoroughly review loan files, analyze transactions, and identify potential issues early in the process.
• In-depth knowledge of lending regulations and guidelines.
• Proven experience with Agency, Government, and Portfolio lending.
• In-depth knowledge of loan department operations, policies, and procedures.
• Ability to train and mentor more junior Mortgage Specialists.
• Basic to intermediate knowledge of multiple computer applications, including word processing, spreadsheet, and database management software.
• Detail-oriented work with a high degree of accuracy.
• Proven ability to meet deadlines and complete work in a timely manner.