Senior Mobile Technology Project Manager

Key Responsibilities

• Lead project management services for a prominent enterprise client's mobile technology program, operating under a non-disclosure agreement (NDA).
• Oversee a mobile device fleet of approximately 50,000 units, ensuring efficient deployment, utilization, and lifecycle management.
• Streamline and introduce operational processes to improve fleet efficiency, reduce costs, and eliminate unused assets and subscriptions.
• Cookordination and management of internal staff and subcontractors, driving issues to resolution and maintaining continuous service improvement.
• Manage program financials, including budget tracking, cost variance analysis, and inventory optimization.
• Present regular status updates and program performance directly to the client's CIO and senior leadership team.
• Conduct root cause analysis (RCA) to identify and remediate recurring service issues, reducing repeat incidents across the device fleet.
• Manage mobile device management (MDM) platforms and coordinate carrier and vendor relationships, including contract negotiation.
• Oversee helpdesk and support escalation processes, ensuring timely resolution of end-user technology issues.
• Drive continuous service improvement initiatives across the mobile technology program.

Qualifications

• 8+ years of experience managing enterprise mobile technology programs, including large-scale device fleet management (50,000+ devices).
• Active PMP certification; MBA in Finance, Information Systems, or a related field strongly preferred.
• Proven experience providing project management services to enterprise clients under NDA, including executive-level reporting to CIO and senior leadership.
• Strong background in mobile device management (MDM) platforms, telecom carrier negotiation, and wireless service agreements.
• Strong financial acumen, including budget forecasting, inventory optimization, and cost variance tracking.
• Demonstrated success by applying root cause analysis (RCA) and continuous service improvement methods to reduce recurring incidents.
• Fluency with reporting and data analysis tools, including advanced Excel; familiarity with SQL-based reporting a plus.
• Exceptional communication skills, with experience presenting to client CIOs and senior executive stakeholders.