Senior MineStar Application Engineer

About the Role

MineStar Solutions is Caterpillar's mining technology platform, delivering integrated fleet management, machine guidance, autonomous operations, and enterprise data solutions that help customers optimize site performance and achieve business objectives. The Senior MineStar Application Engineer is the primary on-site technical resource supporting MineStar applications, infrastructure, and operational technologies at the Tucson Proving Grounds (TPG). This role is responsible for maintaining and improving MineStar testing, validation, training, and demonstration environments through expertise in Windows server administration, SQL databases, virtualization, and infrastructure support. The position partners closely with engineering, validation, product support, and operations teams to ensure reliable and secure MineStar system performance.

Responsibilities

• Manage and maintain MineStar server infrastructure, virtual machines, databases, and supporting operational technologies.
• Administer Windows Server environments, including Active Directory/LDAP user and computer management.
• Manage Windows Server Update Services (WSUS) and coordinate server patching and maintenance activities.
• Support MineStar application deployment, configuration, troubleshooting, and operational readiness activities.
• Administer Microsoft SQL Server environments supporting MineStar applications.
• Manage Windows Certificate Authority (CA) services and certificate lifecycle activities.
• Develop and maintain PowerShell scripts and automation tools.
• Manage NAS storage infrastructure and data retention processes.
• Troubleshoot complex application, database, networking, and infrastructure issues.
• Partner with engineering, validation, and product support teams to improve reliability and operational performance of MineStar systems.

Qualifications

• Technical Troubleshooting: Ability to diagnose and resolve complex hardware, software, database, networking, and infrastructure issues.
• Systems Administration: Knowledge of Windows Server administration, Active Directory, virtualization technologies (VMware or Hyper-V), system lifecycle management, and enterprise infrastructure.
• Database Administration: Knowledge of Microsoft SQL Server configuration, maintenance, and troubleshooting.
• Problem Solving & Communication: Ability to identify root causes, develop solutions, and communicate effectively with technical and non-technical stakeholders.
• Education Requirement: Bachelor's degree in Computer Science, Information Technology, Engineering, Information Systems, or equivalent experience supporting enterprise infrastructure, operational technologies, or MineStar systems.

Preferred Qualifications

• Experience supporting MineStar Fleet, Terrain, Health, Detect, or Command systems in production environments.
• Experience deploying, configuring, and maintaining MineStar solutions at mine sites, proving grounds, or customer operations.
• Experience troubleshooting MineStar production issues involving servers, databases, networking, and onboard systems.
• Experience supporting highly available operational systems where uptime is critical.
• Experience working directly with MineStar customers, operations personnel, engineering teams, and product support organizations.
• Familiarity with mining operations, dispatch systems, machine health systems, and wireless communications networks.
• Demonstrated ability to serve as the primary technical resource for MineStar infrastructure and operational systems.

Pay

$112,710.00 - $183,140.00

Schedule

• This position requires working onsite five days a week at Tucson Proving Grounds.
• This position may require up to 10% travel.

Benefits

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

Benefits also apply to part-time employees. Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.

Additional Information

• Domestic relocation assistance is available for this position.
• Visa sponsorship is NOT available for this position.