Senior Merchant Analytics Manager

About the role

The Merchant Analytics team at Upside is passionate about using data and analysis to strengthen relationships with merchant partners, drive product analytics, and influence internal strategy. We are a close-knit group of hardworking, fast-learning individuals who value discussing different perspectives to innovate on new analysis approaches and improve existing ones. We enjoy collaborating closely with teams across the Upside organization, and strive for an inclusive atmosphere that encourages the psychological wellbeing of all of our teammates.

Responsibilities

• Scope and lead data analysis to help our merchant partners understand the impact of Upside to their business, how we drive incremental profit, and answer their broader business questions.
• Interface directly with our merchant partners to deeply understand their business and build strong analytics relationships.
• Manage and lead analysis projects to identify opportunities to improve our product, merchant acquisition strategy, and optimization of our two-sided marketplace.
• Scale meaningful analyses and information across merchants via scripting, sales enablement, and business intelligence tools.
• Partner closely with Product Marketing to define the ideal solution for articulating the sophistication of our technology to our partners.
• Pioneer new data and analysis strategies as Upside expands our presence in growing verticals.

Requirements

• 5+ years of experience in quantitative management consulting, data analytics, or a related role.
• Degree in mathematics, statistics, economics, or field with strong quantitative focus preferred.
• Strong project management skills; can drive an analysis or broader cross-functional project from end-to-end.
• Experience leading analysis that drives business decisions, and presenting analysis to key partners.
• Experience using SQL to analyze and organize multiple large datasets.
• Experience with data visualization tools (e.g., Looker and Tableau) and programming languages (e.g., Python) a plus but not required.
• Client-facing experience a plus but not required.
• Experience with the Grocery, Restaurant, Fuel, or Retail industries a plus but not required.

Qualifications

• Ability to work well in an ego-free, highly collaborative, and fast-paced startup environment.

Benefits

• Medical, dental, and vision coverage starting on Day 1.
• 401(k) program.
• Family planning programs + paid parental leave.
• Physical fitness and wellness memberships.
• Emotional and mental health support programs.
• Unlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break.
• Flexible work environment.
• Lunch reimbursement for in-office employees.
• Employee Resource Groups.
• Learning and Development stipend.
• Transparent culture.

The Fine Print

• Location: This hybrid role is based in our Austin, Chicago, DC, or NYC office. In-office attendance is required on Monday, Tuesday, and Thursday and may increase based on project-based needs and changes to Upside’s in-office policy over time.
• Compensation: The U.S. base salary range for this full-time position varies by work location: Tier 1: NYC $170,000 – $190,000Tier 2: Austin, Chicago, Washington, DC $150,000 – $170,000. In addition to base salary, this position is also eligible for equity and benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range for your location during the hiring process.