Senior Medical Receptionist
About the role
If you are looking for a position as a Senior Registration Associate (Receptionist) in Saratoga, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at 377 Church St.
The Senior Registration Associate is responsible for performing and overall coordination of clerical duties related to the efficient and service‑oriented operation of a medical practice. The Senior Registration Associate will perform all job functions in a courteous and professional manner consistent with the mission and core values of St Peter’s Health Partners Medical Associates. Perform and coordinate front‑end functions to ensure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows: scheduling and registration, check‑in, check‑out, charge entry/claims, end of day processes. General duties include document processing, scanning, inbox monitoring.
Responsibilities
- Ensure distribution of work throughout the team is sufficient to meet daily schedules
- Display leadership qualities
- Manages daily staffing needs in coordination with office and float pool managers
- Serve as a mentor and role model to all colleagues
- Schedules patient appointments to maximize patient access
- Handles all incoming calls and directs appropriately
- Registers patient, obtains necessary consent forms and patient demographic data
- Collects co‑pay at check‑in or check‑out when applicable
- Documents monies collected and generates patient receipts
- Acts as liaison between patients and clinical staff; monitors for delays and informs patient