Senior Medical Receptionist
IHA · Saratoga Springs, NY · 1 mo ago
Healthcare$18.5–$23.9/hrFull-time
Employment Type: Full time. Shift: Day Shift.
About the role
Senior Medical Receptionist (Registration Associate) position in Saratoga, NY. If you are looking for a position as a Senior Registration Associate (Receptionist) in Saratoga, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at 377 Church St. Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.
Responsibilities
- Ensure distribution of work throughout the team is sufficient to meet daily schedules
- Display leadership qualities
- Manages daily staffing needs in coordination with office and float pool managers
- Serve as a mentor and role model to all colleagues
- Schedules patient appointments to maximize patient access.
- Handles all incoming calls and directs appropriately.
- Registers patient obtains necessary consent forms and patient demographic data.
- Collects co-pay at check-in/or check-out when applicable.
- Documents monies collected and generated patient receipts.
- Acts as liaison between patients and clinical staff; monitors for delays and informs patient.
- Schedules all follow-up appointments at check-out, including ancillary and/or diagnostic tests.
- Obtains pre-authorizations for diagnostic testing for specialist office visits as assigned.
- Obtains referrals for specialist office visits.
- Consistently and accurately passes charges in accordance with office policies and procedures.
- Information Processing: Understands and performs parsing process