Senior Medical Assistant WellMed Park Springs

Primary Responsibilities

• Performs all duties at the expert level within the scope of a Medical Assistant's scope of practice.
• Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non intravenous medication performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs.
• Performs quality control checks on equipment.
• Prepares and sterilizes medical equipment using the autoclave.
• Spend 25% of time dedicated to clinic metrics/projects/initiatives as assigned by clinic leadership to support and drive workflow & process improvement within the clinic.
• Records patient care documentation in the medical record accurately and in a timely manner.
• Identifies when other MA's documentation is incorrect and alerts clinic leadership.
• Trains and mentors other MAs, including assisting with documentation questions;
• Promotes positive work environment in the clinic as a culture ambassador.
• Covers patient care as directed by provider, and policies/procedures.
• Respects patient confidentiality at all times. Ensures others are also respecting patient confidentiality;
• Requires little assistance with standard and non-standard requests and solves routine problems on own.
• Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments.
• Gathers supplies as per provider direction. Ensures that supplies are available, stock is inventoried, log data is accurate and supplies are rotated. Follows up with discrepancies.
• Creates and maintains an environment that supports infection prevention.
• Supports and follows Standard Delegation of Orders.
• Promotes a positive work environment in which team members willingly serve each other.
• Ensures that all MAs are aware of training they must receive to continually improve performance.
• Performs all other related duties as assigned.

Required Qualifications

• High school graduate or GED equivalent.
• Current BLS certification for healthcare providers (written exam and in-person assessment) at time of hire or within 30 days of hire.
• 3+ years as a certified MA or a combination of 5+ years certified and non-certified medical assistant experience (with 2+ years certified).
• Knowledge of medical terminology.
• Mastered ICD-10 and CPT coding.
• Intermediate Excel skills.
• Expert in computer literacy in electronic health record.
• Proven ability to mentor others.
• Proven ability to react calmly and effectively in emergency situations required and assume a leadership role until higher levels of care arrive on scene.
• Proven excellent communication and customer service skills.
• Proven flexibility and nimbleness to adapt to change.

Preferred Qualifications

• 1+ years of lead or supervisory experience.
• Bilingual.