Senior Medical Assistant (Neurology)

Job Overview

About the role

The Senior Medical Assistant (MA) provides clinical support to patients and assists care providers with clinical and administrative support.

Responsibilities

• Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; arranging examining room instruments, supplies, and equipment.
• Conducts quality checks.
• Performs and supports patient reception including performing check-in and check-out, registration, scheduling and coordinating patient follow-up visits.
• Creates moderately complex patient correspondence (i.e., completes medication administration permission forms, refill request routing, etc.).
• Participates in Electronic Medical Record (EMR) medication management.
• May need to synthesize or compile data from multiple areas of medical record to complete forms.
• Independently initiates referrals and insurance pre-authorizations.
• Provides general office support including phone and fax management.
• Completes daily, weekly and monthly monitoring of reports and compliance (e.g., daily charge report, compliance with logs and checks, etc.).
• Serves as the preceptor for new staff including orientation, education, skill validation, tracking, assessment and monitoring progress.
• Maintains supplies by monitoring inventory, stocking work areas, placing orders and verifying receipt.
• Participates in hospital committees as directed by leadership.
• Serves as a mentor, expert in clinical area/skill, a safety coach/specialist, and continuously assists in reviewing and assessing peers’ skill set.
• Maintains a safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
• Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.
• Reports areas of concern to next care provider.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Adheres to professional standards, policies and procedures, federal, state, and local requirements, and The Joint Commission standards.
• Supports patient care delivery by assisting health care providers during examinations; preparing laboratory specimens; performing basic testing; disposing of contaminated supplies; cleaning or preparing for sterilization of medical instruments; administering medications per policy and procedures; telephoning prescriptions to pharmacies and other duties within scope.
• Anticipates and leads in balancing workloads and MA assignments and maintaining patient/clinic flow by coordinating with providers and clinic team.
• Provides phlebotomy and advanced specimen processing (i.e., centrifuge, Meditech) when indicated.
• Completes lab test follow up and medical record documentation.
• Prepares and completes medical record for visit by recording patient information, treatment, and test results.
• Assists with patient “MyChart” enrollment.
• Participates in the standardized education of patients through written instructions and answering questions as directed by provider.
• Cross trains to multiple specialties/sub-specialties for front and back office (where applicable).

Requirements

• Education: High school diploma or equivalent and graduation from an accredited Medical Assistant program.
• Experience: One year in a direct health care role.
• Equivalency: Additional one year of experience in a direct health care role may substitute for graduation from a Medical Assistant program. Total experience requirement without graduation from a Medical Assistant program is two years of experience in a direct health care role.
• Certification(s): BLS for Healthcare Providers / CPR and certification as a Certified Medical Assistant, Registered Medical Assistant, National Certified Medical Assistant, Nationally Registered Certified Medical Assistant, Certified Clinical Medical Assistant.

Qualifications

• High school diploma or equivalent.
• One year of experience in a direct health care role.
• Additional one year of experience in a direct health care role may substitute for graduation from a Medical Assistant program.
• Total experience requirement without graduation from a Medical Assistant program is two years of experience in a direct health care role.
• BLS for Healthcare Providers / CPR.
• Certification as a Certified Medical Assistant, Registered Medical Assistant, National Certified Medical Assistant, Nationally Registered Certified Medical Assistant, Certified Clinical Medical Assistant.

Skills

• Ability to prepare patients for health care visits.
• Knowledge of medical terminology and anatomy.
• Proficiency in electronic medical records systems.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to maintain confidentiality and handle sensitive information.
• Basic computer skills, including Microsoft Office.
• Ability to work independently and as part of a team.
• Knowledge of medical billing and coding.
• Ability to perform basic laboratory tests and specimen processing.

Benefits

Here, you matter. As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children’s Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.

Pay

Pay is dependent on applicant's relevant experience. Hourly Range: $20.00 to $27.67

Schedule

Neurology Dept. Hours per Week: 40, eligible for benefits
Shift: 7:30am - 5pm (4x10 hour shifts)

Benefits Information

As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children’s Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.

EEO Statement

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.