Senior Mechanical Engineer - Aftersales Engineering

About the role

The Kenworth Aftersales Engineering Department is seeking a Mechanical Engineer to help identify and resolve product field issues prioritized by customer impact and cost savings, improving customer uptime, and reducing warranty spend.

Responsibilities

• Participate in the design of heavy-duty trucks within the Aftersales Engineering group, with a focus on improving field reliability and quality.
• Analyze and troubleshoot field failures to find the root cause of symptoms in vehicle systems.
• Perform the design and development of assigned elements for: hoods, fittings, chassis, suspension, engine and after treatment systems.
• Provide interface documentation to wiring design, system architect(s), and mechanical design groups.
• Contribute to development of procedures and practices that ensure quality and reliable systems.
• In-depth analysis of warranty data to support issue identification and root cause analysis.
• Experience in using data to identify priorities and the drive to meet and exceed department and division goals.
• Integrate components, features, and requirements into Kenworth/PACCAR vehicles.
• Manage suppliers, engineering, and project management process to maintain schedule, quality and functionality.
• Track and report on progress toward warranty and downtime reduction goals.
• Plan and track validation testing of components.
• Support solution launches at vehicle assembly plants.
• Ensure industry leading quality and reliability is met, maintained, and exceeded on all components.
• Apply creativity to design tasks and propose innovative approaches to standard work.
• Work with cross functional teams on warranty reduction project initiation, design, validation, product release, and field support.
• Work through the Product Creation Process utilizing Tollgate to manage projects, report updates and utilize Six Sigma methodologies.
• Manage multiple priorities and goals simultaneously.
• Utilize Creo Parametric to create optimized parts and complex assemblies.
• Up to 10% travel.

Qualifications

• BSME or equivalent engineering degree required.
• Master’s degree in engineering and P.E. certificate are always a plus.
• 3-5+ years of experience required in the specification and design of complex automotive or commercial vehicle systems or industry-related background is strongly desired.
• Proficiency using Requirements Management tools, Systems Engineering tools, Pro/E or other 3D CAD software also desired.
• Competence in the use of personal computer software such as word processing, databases, and spreadsheets.
• Engineering knowledge of heavy-duty commercial truck safety systems, regulations, especially in the areas of operating, service, and performance environments.
• Experience creating engineering documentation including preparation of component drawings and diagrams.
• Experience responding to Requests for Engineering Information, writing Engineering Change Notices, test coordination, support for production, and customer service.
• Knowledge or understanding of SQL/databases.
• Solid understanding of Design for Six Sigma and Six Sigma techniques.
• Willing to learn and use new engineering processes and techniques and be resourceful in solving complex technical problems.
• Experience in product development and new product implementation.
• Able to work in a team environment.
• Experience with project management tools, word processing, spreadsheets, and databases.
• Willingness to grow personally and professionally.