Senior Maximo Business Analyst

Responsibilities

• Engage with the respective stakeholder teams from Commercial (Trucking), Operations, Engineering, and HSE at least monthly to provide updates on supported initiatives, forthcoming system changes, or new system capabilities that may be of interest.
• Support business process improvement efforts that can leverage system capabilities to enhance work execution, including documenting process changes and business scoping or functional requirements.
• Work with stakeholders and the technology function to define a multi-year roadmap for system capabilities development aligned to emerging business requirements.
• Capture, prioritize, and manage stakeholder system initiatives and enhancements through to completion.
• Oversee larger project efforts that require new or significantly enhanced system capabilities or integration with other systems.
• Act as the primary point of contact with IS for the PAA Maximo instance and work to debottleneck application management support to ensure timely system improvements (i.e., find ways to accelerate backlog resolution).
• Plan and oversee testing of all system changes for the respective instances prior to implementation.
• Collaborate with other team members to ensure training / reference guides necessary to adopt system changes are developed and provided to stakeholders.
• Provide direct business support to resolve end user issues, progress business initiatives, and accelerate system enhancements.
• Analyze / evaluate end-user system issues that arise and identify mitigations or potential solutions.
• Assist with functional requirements gathering and system configuration design.
• Exercise critical decision making and discretion in performing tasks; redirect solution implementation if desired results were not originally met.
• Communicate effectively with departmental team members and management to ensure alignment of expectations, work progress, and outcomes achieved.
• Responsible for informing senior personnel of hazard identification and near misses.
• Responsible for completing other related duties that may be assigned based on operational requirements and priorities.

Qualifications

• Requires a 4-year college degree in STEM or a related discipline.
• A minimum of five years of experience in a technical analysis, maintenance / reliability, or engineering role.
• Ability to speak, read, and write English and the ability to perform basic math.
• Detailed knowledge across a broad range of field operations, maintenance, and safety work practices.
• Experience managing end users, data, and system configurations for EAM and related software platforms.
• Ability to work in a team-based work environment, with strong communication and interpersonal skills.
• Maintains a thorough knowledge of Plains’ O&M Manual, specifications, and forms used to document inspection and maintenance activities.
• Detailed knowledge of the Maximo EAM platform and related technologies.
• Comprehensive computer skills and experience using Microsoft Office suite with strong emphasis on Excel and/or other spreadsheet applications.
• Familiarity with PHMSA and OSHA regulations as well as Plains’ operating procedures.
• An outstanding safety record.
• Ability to successfully complete company training as assigned.
• Valid drivers’ license with a clean abstract in the job posting state / province.
• Cleared criminal history (background) and satisfactory reference checks.
• Compliance with the Company’s drug and alcohol policy including pre-employment screening.