Senior Business Analyst

Our client operates in the financial technology sector, focusing on providing lending solutions tailored to the needs of small businesses. Established in 2003, the company addresses challenges faced by small businesses seeking accessible and customized financing options. The team emphasizes a collaborative work environment aimed at supporting growth and success.

About the Opportunity

The Senior Business Analyst is a key contributor within the Enterprise Enablement team, responsible for defining and owning business and system requirements for cross-functional projects. This role bridges business operations, product goals, and technical delivery to ensure solutions meet business needs accurately, scale effectively, and are delivered efficiently with minimal rework.

Responsibilities

• Define end-to-end technical requirements from business needs through deployment for enablement-led initiatives.
• Translate business requirements into detailed, build-ready technical specifications including user stories and acceptance criteria.
• Ensure alignment of technical requirements with real-world workflows across integrated systems like HubSpot, LOS, and telephony.
• Assess system impacts and integration dependencies to support scalable enhancements.
• Collaborate with Enablement and Development teams to clarify requirements and resolve ambiguities during development.
• Participate in refinement, planning, and design discussions to maintain project momentum.
• Manage requirement changes by documenting, reviewing, and approving updates to maintain version control.
• Lead business acceptance testing and define testing strategies to ensure delivered solutions meet requirements.
• Maintain comprehensive documentation and contribute to continuous improvement through analysis of production issues.

Requirements

• Bachelor’s degree in Business, Finance, Economics, Data Analytics, or related field; advanced degrees preferred.
• 5 to 8+ years of experience in business analysis, credit analytics, lending operations, or financial services.
• Strong knowledge of small business lending processes, including underwriting, credit policies, risk assessment, and regulations.
• Experience with loan origination systems, CRM platforms, and lending-specific data environments.
• Proficient in financial analysis including evaluation of financial statements and borrower risk.
• Familiarity with Agile methodologies and experience in enablement, operations, or enterprise transformation teams.