Senior Manager, Workday Technology Lead
Shake Shack · New York, NY · 1 mo ago
HybridEngineering$170k–$228k/yrFull-time
We need to output only HTML fragment, using for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We must not repeat job title as heading. We must not include Job ID etc. We must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions). Also remove "About Us" maybe? It's not a required heading; but we can include if it's substantive? The instruction: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. So we need to decide which sections to include based on content.
We have content: Job Summary (could be "About the role"?). Responsibilities and Duties (list). Required Experience (maybe Requirements). Preferred Experience (maybe Qualifications). Knowledge, Skills, Abilities (Skills). Key Success Measures (maybe part of Skills? but could be separate? Not required heading). Leadership Characteristics (maybe part of Skills). Education or Certificate Details (maybe Qualifications). Education Requirements (maybe Qualifications). Benefits (list). Pay Range (Pay). Location and hybrid schedule (Schedule). Also maybe "About Us" could be omitted as not required heading; but we could include as "About the role"? Actually "About Us" is company overview, not role. Could be omitted.
We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We must not create sections with filler. So we need to ensure each heading has substantive content.
Let's map:
- About the role: could use Job Summary paragraph.
- Responsibilities: list from "Job Responsibilities and Duties".
- Requirements: maybe "Required Experience" (the list). Could also include Education Requirements? But we have separate Qualifications maybe for education/certifications. Let's decide: Requirements = Required Experience (the bullet list). Qualifications = Preferred Experience + Education or Certificate Details + Education Requirements? Actually Qualifications could be preferred experience and certifications. But we have both Required and Preferred. Could treat Requirements as Required Experience, Qualifications as Preferred Experience + Education/Certificates. Skills = Knowledge, Skills, Abilities + Leadership Characteristics + Key Success Measures? Might be too much but we can combine.
But we need to avoid duplication. Let's extract content.
First, Job Summary paragraph:
"The Senior Manager, Workday Technology Lead serves as the strategic technology leader for Shake Shack’s Workday platform and primary subject-matter expert for the platform’s integrations, security, data, and overall optimization. The role oversees the end-to-end flow of information across Workday and key enterprise systems, translating business needs into scalable solutions that support the organization’s people, financial, and operational priorities. This is a hands-on leadership role that combines technical execution with accountability for the quality, reliability, and delivery of solutions developed by internal teams and external partners. The role leads priorities, work allocation, solution reviews, and delivery across a global team while maintaining a strong understanding of Workday’s capabilities and business processes. The role partners closely with business and technology stakeholders to drive continuous improvement, ensure effective platform performance, and deliver solutions that meet Shake Shack’s evolving business needs."
That's substantive.
Responsibilities list: each bullet under "Job Responsibilities and Duties". We need to preserve all bullet points.
Let's extract bullet points:
- Integration Development & Lifecycle Ownership
Design, build, deploy, monitor, and debug Workday integrations using Studio, EIB, Core Connectors, Document Transformation, and REST/SOAP APIs across payroll, banking, benefits, POS, supply chain, procurement, and analytics. Own the integration catalog, error-handling framework, and daily run health end to end
- Technical Solutioning & Design
Partner with Finance, People Resources, and Operations to translate requirements into solution designs, data mappings, interface specifications, and effort estimates. Evaluate build-vs-configure-vs-middleware options, recommend the approach, and lead technical design reviews with the partner and downstream system owners.
- Technical Delivery Management
Own the day-to-day delivery of internal technical resources and the partner teams — intake triage, backlog prioritization, work assignment, quality gates, and production rollout. Hold partners accountable to committed delivery and outcome-based standards through design and code peer review and signoff.
- Data Platform & Custom Application Delivery
Build and support Prism Analytics ingestion pipelines and derived datasets, and deliver Workday Extend applications and orchestrations. Own bi-directional data flows between Workday, Adaptive Planning, and the enterprise data warehouse (Snowflake).
- AI Agents & Intelligent Automation
Configure, integrate, test, and deploy approved Workday AI agents, Illuminate features, and automation use cases — including the data access and integration required to support them.
- Release, Regression & Integration Controls
Execute Workday semi-annual release readiness for the integration and data layer — impact assessment, regression test build and execution, sandbox refresh coordination, migration packaging, and cutover. Maintain integration runbooks, technical documentation, and ISU/ISSG security; execute assigned SOX/ITGC control activities and produce audit evidence.
We need to keep these as list items under
for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We must not repeat job title as heading. We must not include Job ID etc. We must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions). Also remove "About Us" maybe? It's not a required heading; but we can include if it's substantive? The instruction: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. So we need to decide which sections to include based on content.
We have content: Job Summary (could be "About the role"?). Responsibilities and Duties (list). Required Experience (maybe Requirements). Preferred Experience (maybe Qualifications). Knowledge, Skills, Abilities (Skills). Key Success Measures (maybe part of Skills? but could be separate? Not required heading). Leadership Characteristics (maybe part of Skills). Education or Certificate Details (maybe Qualifications). Education Requirements (maybe Qualifications). Benefits (list). Pay Range (Pay). Location and hybrid schedule (Schedule). Also maybe "About Us" could be omitted as not required heading; but we could include as "About the role"? Actually "About Us" is company overview, not role. Could be omitted.
We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We must not create sections with filler. So we need to ensure each heading has substantive content.
Let's map:
- About the role: could use Job Summary paragraph.
- Responsibilities: list from "Job Responsibilities and Duties".
- Requirements: maybe "Required Experience" (the list). Could also include Education Requirements? But we have separate Qualifications maybe for education/certifications. Let's decide: Requirements = Required Experience (the bullet list). Qualifications = Preferred Experience + Education or Certificate Details + Education Requirements? Actually Qualifications could be preferred experience and certifications. But we have both Required and Preferred. Could treat Requirements as Required Experience, Qualifications as Preferred Experience + Education/Certificates. Skills = Knowledge, Skills, Abilities + Leadership Characteristics + Key Success Measures? Might be too much but we can combine.
But we need to avoid duplication. Let's extract content.
First, Job Summary paragraph:
"The Senior Manager, Workday Technology Lead serves as the strategic technology leader for Shake Shack’s Workday platform and primary subject-matter expert for the platform’s integrations, security, data, and overall optimization. The role oversees the end-to-end flow of information across Workday and key enterprise systems, translating business needs into scalable solutions that support the organization’s people, financial, and operational priorities. This is a hands-on leadership role that combines technical execution with accountability for the quality, reliability, and delivery of solutions developed by internal teams and external partners. The role leads priorities, work allocation, solution reviews, and delivery across a global team while maintaining a strong understanding of Workday’s capabilities and business processes. The role partners closely with business and technology stakeholders to drive continuous improvement, ensure effective platform performance, and deliver solutions that meet Shake Shack’s evolving business needs."
That's substantive.
Responsibilities list: each bullet under "Job Responsibilities and Duties". We need to preserve all bullet points.
Let's extract bullet points:
- Integration Development & Lifecycle Ownership
Design, build, deploy, monitor, and debug Workday integrations using Studio, EIB, Core Connectors, Document Transformation, and REST/SOAP APIs across payroll, banking, benefits, POS, supply chain, procurement, and analytics. Own the integration catalog, error-handling framework, and daily run health end to end
- Technical Solutioning & Design
Partner with Finance, People Resources, and Operations to translate requirements into solution designs, data mappings, interface specifications, and effort estimates. Evaluate build-vs-configure-vs-middleware options, recommend the approach, and lead technical design reviews with the partner and downstream system owners.
- Technical Delivery Management
Own the day-to-day delivery of internal technical resources and the partner teams — intake triage, backlog prioritization, work assignment, quality gates, and production rollout. Hold partners accountable to committed delivery and outcome-based standards through design and code peer review and signoff.
- Data Platform & Custom Application Delivery
Build and support Prism Analytics ingestion pipelines and derived datasets, and deliver Workday Extend applications and orchestrations. Own bi-directional data flows between Workday, Adaptive Planning, and the enterprise data warehouse (Snowflake).
- AI Agents & Intelligent Automation
Configure, integrate, test, and deploy approved Workday AI agents, Illuminate features, and automation use cases — including the data access and integration required to support them.
- Release, Regression & Integration Controls
Execute Workday semi-annual release readiness for the integration and data layer — impact assessment, regression test build and execution, sandbox refresh coordination, migration packaging, and cutover. Maintain integration runbooks, technical documentation, and ISU/ISSG security; execute assigned SOX/ITGC control activities and produce audit evidence.
We need to keep these as list items under - . Probably each bullet as
- containing the text.
Now Required Experience list:
- 7+ years of enterprise application delivery, including 5+ years hands-on Workday technical delivery and integration build — not oversight-only.
- Current, demonstrable experience with Workday Financials and HCM and the broader Workday business process and security framework.
- Proven ability to independently develop and debug Workday integrations using Studio, EIB, Core Connectors, Document Transformation, and REST/SOAP APIs.
- Hands-on Workday security administration — domain and business-process security policies, role- and userbased security groups, and access review/audit.
- Experience leading global partner teams and internal teams — assigning work, reviewing deliverables, and holding partners to committed turnaround.
- Track record owning production integration health — monitoring, alerting, incident response, and root-cause remediation.
- Experience leading Workday semi-annual release management, including regression testing and featureadoption assessment.
- Strong analytical, troubleshooting, communication, and stakeholder-management skills, with the ability to translate business requirements directly into working, tested solutions.
Now Preferred Experience list:
- 8+ years enterprise application experience with 6+ years hands-on Workday; Workday certifications in Integration/Studio, Extend, Security, Financials, or HCM.
- Hands-on Workday Extend development (custom apps, orchestrations, API-driven extensions) and deployment/tuning of Workday AI agents, Illuminate, or ML-driven automation in a production tenant.
- Working experience with Adaptive Planning (model structure, sheets, data loads) and Prism Analytics (ingestion, transformation, blended datasets).
- Experience with middleware/iPaaS (Boomi) and integrating Workday with identity management (Azure AD/Entra ID).
- SOX ITGC execution and internal/external audit support; Agile delivery with Jira andTSM/case-management workflows.
- Experience delivering the technical workstream of finance and HR transformation initiatives —implementations, migrations, and process automation — within established enterprise architecture and integration standards.
- Restaurant, retail, hospitality, or other multi-unit environments with high-volume labor and back-of-house data.
Now Knowledge, Skills, Abilities section includes "Key Success Measures" and "Leadership Characteristics". We'll treat as Skills.
Key Success Measures bullet points:
- Speed to Market & Timeliness: Achieve a >90% on-time delivery rate against approved, baselined business commitments for Workday and connected-system enhancements.
- Platform Stability & Continuity: Maintain >99.9% availability for critical Workday integrations and services, with zero Severity 1 incidents or change-related business disruptions during protected business windows, including payroll processing, financial period close, and open enrollment.
- Integration Health: Maintain >99.6% successful and on-time delivery of business-critical integrations, with zero unresolved business-impacting failures to downstream systems and >80% of integration errors detected and resolved by the Enterprise team before they affect business operations or are reported by business partners.
- Platform Innovation & Automation ROI: Successfully deploy at least 2-3 targeted automation initiatives or new platform capabilities each year such as Workday Extend, AI agents, or Illuminate features, resulting in a documented 15% or greater reduction in manual processing time, recurring technical support tickets.
Leadership Characteristics bullet points (maybe as prose):
- Operates with deep ownership of technical delivery outcomes and production health.
- Hands-on and detail-driven — leads by building, not only directing.
- Direct, decisive, and outcome-focused.
- Holds internal and partner resources to high standards of quality and turnaround.
- Communicates clearly and credibly with technical and business stakeholders alike.
Education or Certificate Details: "Workday certification preferred, not required"
Education Requirements: "Bachelor's degree or higher"
We could combine education/certification under Qualifications.
Now Benefits list:
- Weekly Pay and Performance bonuses
- Shack Meal Discounts
- Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
- Medical, Dental, and Vision Insurance
- Employer Paid Life and Disability Insurance
- 401k Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Access to Employee Assistance Program on Day 1
- Pre-Tax Commuter and Parking Benefits
- Flexible Spending and Dependent Care Accounts
- Development and Growth Opportunities (Eligibility criteria applies)
Now Pay Range: "$170,487.50 - $228,362.50"
Schedule: Location: Home Office - NYC or ATL; Hybrid 3x a week in office.
We need to put schedule info maybe as a paragraph.
Now we must not include boilerplate like EEO etc. Remove "About Us" and EEO statement.
Now produce HTML fragment with headings
for each section we include.
We need to decide which sections to include: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We must ensure each has content.
Let's map:
- About the role: Job Summary paragraph.
- Responsibilities: the list of responsibilities.
- Requirements: Required Experience list.
- Qualifications: Preferred Experience list + Education Requirements + Workday certification preferred? Could combine.
- Skills: Knowledge, Skills, Abilities (Key Success Measures + Leadership Characteristics). Could also include some other skills but okay.
- Benefits: list.
- Pay: Pay Range.
- Schedule: Location and hybrid schedule.
Now ensure we don't include filler like "commensurate with experience". Not present.
Now produce HTML.
We need to wrap each section: About the role
...
etc.
For lists: Responsibilities
- ...
...
Make sure to preserve all substantive info, not lose any details.
Let's craft.
First, About the role paragraph: copy exactly.
Second, Responsibilities: each bullet includes heading bold? In original they have bold headings like *Integration Development & Lifecycle Ownership* then description. We'll keep as part of - text.
We'll need to preserve line breaks? Not needed.
Now Required Experience list: each bullet.
Now Qualifications: combine Preferred Experience bullets plus Education Requirements bullet plus Workday certification preferred note.
We could list as:
- 8+ years enterprise application experience with 6+ years hands-on Workday; Workday certifications in Integration/Studio, Extend, Security, Financials, or HCM.
- Hands-on Workday Extend development (custom apps, orchestrations, API-driven extensions) and deployment/tuning of Workday AI agents, Illuminate, or ML-driven automation in a production tenant.
- Working experience with Adaptive Planning (model structure, sheets, data loads) and Prism Analytics (ingestion, transformation, blended datasets).
- Experience with middleware/iPaaS (Boomi) and integrating Workday with identity management (Azure AD/Entra ID).
- SOX ITGC
for each section we include.
We need to decide which sections to include: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We must ensure each has content.
Let's map:
- About the role: Job Summary paragraph.
- Responsibilities: the list of responsibilities.
- Requirements: Required Experience list.
- Qualifications: Preferred Experience list + Education Requirements + Workday certification preferred? Could combine.
- Skills: Knowledge, Skills, Abilities (Key Success Measures + Leadership Characteristics). Could also include some other skills but okay.
- Benefits: list.
- Pay: Pay Range.
- Schedule: Location and hybrid schedule.
Now ensure we don't include filler like "commensurate with experience". Not present.
Now produce HTML.
We need to wrap each section: About the role
...
etc. For lists:Responsibilities
- ... ...