Senior Manager-Water and Energy Services

Key Responsibilities

• Own strategic relationships within a portfolio of complex commercial and industrial clients.
• Serve as the primary technical and advisory leader for key accounts, ensuring high levels of client satisfaction and retention.
• Conduct regular business reviews, technical assessments, and program evaluations to demonstrate value and identify improvement opportunities.
• Anticipate client needs and proactively recommend program enhancements, system upgrades, and efficiency initiatives.
• Design, implement, and optimize water and energy treatment programs across systems including boilers, cooling towers, closed-loop systems, potable water, wastewater, and pre-treatment processes.
• Perform and oversee technical audits, water testing, and system diagnostics to ensure program performance and compliance with applicable standards.
• Diagnose and resolve program deviations through technical troubleshooting, equipment evaluation, and chemical program optimization.
• Develop and deliver high-quality technical documentation, reports, and proposals that translate complex data into actionable insight for clients.
• Independently identify, pursue, and close new client opportunities and expansion opportunities within existing accounts and adjacent markets, including multi-site opportunities.
• Partner closely with WES Business Development leaders and managers to support pipeline development, technical discovery, solution design, and proposal strategy.
• Collaborate with Corporate Sales and Marketing functions to leverage campaigns, industry positioning, and brand initiatives to generate qualified opportunities.
• Partner or lead in technical discovery, site assessments, and solution design for prospective clients, translating operational needs into differentiated GWT value propositions.
• Support proposal development, pricing strategy, and contract negotiations in coordination with Business Development and corporate sales & marketing teams.
• Build and maintain a network of relationships with facility managers, engineers, contractors, consultants, and industry partners to generate sustained opportunity flow.
• Track and manage growth opportunities within CRM systems, ensuring visibility, accountability, and alignment with regional revenue targets.

Qualifications

• 10–18+ years of experience in water treatment, energy services, industrial services, or a related technical field.
• Advanced technical knowledge of industrial water systems including boilers, cooling towers, closed-loop systems, and water safety programs.
• Proven ability to manage complex client portfolios and deliver measurable technical and financial outcomes.
• Demonstrated success in consultative selling, account expansion, and long-term client relationship management.
• Experience leading and developing technical or service team members in a field-based environment.
• Strong analytical, problem-solving, and diagnostic capabilities in complex mechanical and chemical systems.
• Excellent written and verbal communication skills with the ability to translate technical concepts into business-relevant insights.
• Bachelor’s degree in engineering, chemistry, biology, environmental science, or a related discipline preferred; equivalent industry experience considered.
• Certified Water Technologist (CWT) or similar credential preferred.