Senior Manager - Vendor Management Office (VMO)

About the role

The Senior Manager of the Vendor Management Office (VMO) at Deloitte Technology US (DT-US) leads the strategic direction of vendor management across the organization's technology ecosystem. This role involves defining and executing vendor management strategies, driving vendor governance, financial optimization, performance management, and risk alignment.

Responsibilities

• Lead the enterprise vendor management strategy across DT-US.
• Establish and evolve governance frameworks, operating models, policies, and standards across the vendor lifecycle.
• Advise the CIO, COO, and senior business leaders on vendor strategy, selection, and portfolio governance.
• Drive alignment across U.S. and Global VMO priorities and strategies.
• Build, lead, and develop a multidisciplinary VMO team spanning vendor governance, performance, financial management, and risk.
• Oversee end-to-end vendor lifecycle management, from onboarding through renewal or exit, while ensuring alignment with architecture, security, compliance, and risk requirements.
• Lead vendor portfolio strategy through major transformation efforts, including large-scale technology initiatives, mergers and acquisitions, and divestitures.
• Own vendor performance and financial management, including SLA/SLO alignment, KPI tracking, executive reporting, budgeting, forecasting, cost optimization, and issue remediation.
• Lead the enterprise VMO technology roadmap in ServiceNow, including Supplier Lifecycle Operations and Contract Management Pro, to advance automation, standardization, analytics, and AI-enabled capabilities.
• Own the third-party risk framework and partner across Procurement, Finance, Legal, Cyber, Risk, and Technology to strengthen vendor governance, manage risk, and inform long-term investment decisions.

Qualifications

• Bachelor’s degree
• 10+ years of experience in IT vendor management, supplier governance, strategic sourcing, or enterprise technology operations
• 2+ years experience leading or transforming a Vendor Management Office or similar governance function in addition to working on the budgeting, forecasting and cost optimizations of VMOs
• 8+ years vendor lifecycle management, performance governance, and financial management
• 1+ years recently working with ServiceNow Supplier Lifecycle Operations (SLO) and Contract Management Pro as core VMO platform modules
• Bachelor’s degree in Business, Finance, Information Systems, or equivalent
• Limited immigration sponsorship may be available
• Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote with the option to work from home or a nearby Deloitte office

Preferred

• Proven ability to lead teams and influence senior stakeholders
• Strong strategic, analytical, and problem-solving skills
• Executive communication and presentation skills
• Experience in large-scale enterprise IT environments
• Experience leveraging AI, predictive analytics, or automation in vendor management
• Familiarity with third-party risk management frameworks (TPRM)
• Experience with IT financial management, chargeback/showback models
• Experience developing vendor market intelligence and benchmarking
• MBA or equivalent graduate degree

Benefits

Deloitte offers competitive compensation, a comprehensive benefits package, and opportunities for professional growth and development. The wage range for this role is $113,100 to $208,300, and there is a possibility of participation in a discretionary annual incentive program based on individual and organizational performance.

Equal Opportunity Employer

Deloitte is an equal opportunity employer committed to diversity and inclusion. We celebrate diversity and welcome applications from all backgrounds.

Contact Information

To apply for this role, please visit our careers page or contact us directly at [insert contact details].