Senior Manager - Vendor Management Office (VMO)

About the role

The Senior Manager leads the Vendor Management Office (VMO) within Deloitte Technology US (DT-US), an internal enterprise technology organization. This role is responsible for defining and executing the enterprise vendor management strategy across Deloitte's technology ecosystem.

Responsibilities

• Lead the enterprise vendor management strategy across DT-US.
• Establish and evolve governance frameworks, operating models, policies, and standards across the vendor lifecycle.
• Advise the CIO, COO, and senior business leaders on vendor strategy, selection, and portfolio governance.
• Drive alignment across U.S. and Global VMO priorities and strategies.
• Build, lead, and develop a multidisciplinary VMO team spanning vendor governance, performance, financial management, and risk.
• Oversee end-to-end vendor lifecycle management, from onboarding through renewal or exit, while ensuring alignment with architecture, security, compliance, and risk requirements.
• Lead vendor portfolio strategy through major transformation efforts, including large-scale technology initiatives, mergers and acquisitions, and divestitures.
• Own vendor performance and financial management, including SLA/SLO alignment, KPI tracking, executive reporting, budgeting, forecasting, cost optimization, and issue remediation.
• Lead the enterprise VMO technology roadmap in ServiceNow, including Supplier Lifecycle Operations and Contract Management Pro, to advance automation, standardization, analytics, and AI-enabled capabilities.
• Own the third-party risk framework and partner across Procurement, Finance, Legal, Cyber, Risk, and Technology to strengthen vendor governance, manage risk, and inform long-term investment decisions.

Qualifications

• Bachelor’s degree
• 10+ years of experience in IT vendor management, supplier governance, strategic sourcing, or enterprise technology operations
• 2+ years experience leading or transforming a Vendor Management Office or similar governance function in addition to working on the budgeting, forecasting and cost optimizations of VMOs
• 8+ years vendor lifecycle management, performance governance, and financial management
• 1+ years recently working with ServiceNow Supplier Lifecycle Operations (SLO) and Contract Management Pro as core VMO platform modules
• Bachelor’s degree in Business, Finance, Information Systems, or equivalent
• Limited immigration sponsorship may be available
• Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote with the option to work from home or a nearby Deloitte office

Preferred

• Proven ability to lead teams and influence senior stakeholders
• Strong strategic, analytical, and problem-solving skills
• Executive communication and presentation skills
• Experience in large-scale enterprise IT environments
• Experience leveraging AI, predictive analytics, or automation in vendor management
• Familiarity with third-party risk management frameworks (TPRM)
• Experience with IT financial management, chargeback/showback models
• Experience developing vendor market intelligence and benchmarking
• MBA or equivalent graduate degree

Pay & Benefits

The wage range for this role is $113,100 to $208,300. EA_ExpHire

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You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.