Senior Manager, Trust and Safety Analysis, Google Play

About the role

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

Responsibilities

• Lead the evolution of the analytics function by shifting the team's focus from fulfilling ad-hoc requests (reactive) to anticipating business needs, identifying trends, and uncovering new growth opportunities (proactive).
• Act as an advisor to Play and Compute leadership. Manage, facilitate, and drive high-level business discussions, utilizing data to influence strategy, align cross-functional objectives, and achieve consensus.
• Advocate a culture of data-based decision-making.
• Mentor and guide a high-performing analytics team, fostering an environment focused on business impact, technical excellence, and continuous improvement.
• Develop and implement proactive operational models, leveraging advanced analytics to optimize performance, mitigate risks, and drive sustainable growth within the Play and Compute ecosystems.

Qualifications

• Minimum qualifications: Bachelor's degree or equivalent practical experience; 13 years of experience in data analytics, program management, anti-abuse, policy, or related fields; 2 years of experience in people management, leading teams.
• Preferred qualifications: Master's degree or PhD in Computer Science, Information Systems, or a related field; experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or in a scripting/programming language (e.g., Python); experience working with engineering and product teams to create tools, solutions, or automation to improve user safety; excellent written and verbal communication and presentation skills, with the ability to influence cross-functionally at various levels.

Pay

US: $219,000 - $306,000 (USD) + 25% bonus target + equity + benefits

Schedule

Full-time

Benefits

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year