Senior Manager, Technology Risk & Assurance

About the Team

Our Internal Audit team plays a strategic role in helping the business navigate risk while enabling growth and innovation. Working across global operations with colleagues based throughout the U.S. and Singapore, we bring diverse perspectives and deep expertise to deliver independent assurance, practical insights, and meaningful improvements across technology, finance, operations, and compliance.

About The Role

Technology is transforming every aspect of our business—from cloud computing and AI to digital commerce and cybersecurity. As Senior Manager, Technology Risk & Assurance, you will play a critical role in providing independent assurance over the company's technology risks, governance, and control environment while helping strengthen confidence in how technology enables our business.

Responsibilities

• Lead Technology Risk & Assurance
  • Lead the company's Technology Risk & Assurance program, including technology audits, technology risk assessments, and oversight of the global IT SOX program.
  • Develop and execute a risk-based assurance plan focused on areas including cloud platforms (AWS, Azure, GCP), cybersecurity, DevSecOps, CI/CD, enterprise applications, AI governance, data privacy, and emerging technologies.
  • Perform assessments executed in accordance with Internal Audit methodology and professional standards while delivering practical, risk-focused insights.
  • Oversee the scoping, rationalization and execution of efforts over the SOX ITGCs and ITACs supporting SOX compliance.
• Evaluate Technology Processes
  • Evaluate technology processes, risks, and controls to identify opportunities to strengthen governance, improve operational effectiveness, and reduce risk.
  • Provide independent, pragmatic recommendations that balance risk management with business objectives.
  • Monitor emerging technology, cybersecurity, regulatory, and AI-related risks and incorporate them into assurance activities.
  • Translate technical findings into clear business insights for executive leadership and the Audit Committee.
• Build Trusted Partnerships
  • Develop strong relationships with leaders across Engineering, Information Security, Product, Enterprise Technology, Finance, and Compliance while maintaining Internal Audit's independence.
  • Serve as a trusted advisor by providing independent perspectives on technology initiatives, system implementations, cloud migrations, and process changes.
  • Cook up effective with external auditors and other assurance providers to optimize assurance coverage and reduce duplication of effort.
• Drive Innovation
  • Advance the Technology Risk & Assurance function through automation, continuous monitoring, AI-enabled audit techniques, and data analytics.
  • Identify opportunities to improve audit quality, increase efficiency, and enhance risk coverage through innovative approaches and technology.
  • Champion continuous improvement initiatives that modernize Internal Audit's capabilities and ways of working.
• Develop Talent
  • Lead, coach, and develop a high-performing team, fostering an environment of collaboration, accountability, and continuous learning.

Criteria

• 9+ years of progressive experience in Technology Risk, Technology Assurance, IT Audit, Cyber Risk, or IT SOX, including experience leading complex technology assurance engagements.
• A combination of public accounting and industry experience is preferred.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical discipline; CISA, CISSP, CISM, CPA, or other relevant certifications are preferred.
• Strong knowledge of SOX compliance, IT General Controls (ITGCs), IT Application Controls (ITACs), technology risk management, and industry frameworks including COBIT, NIST, and ISO 27001.
• Experience assessing modern technology environments, including cloud platforms, cybersecurity, identity and access management.
• Familiarity with AI governance, AI risk, and assurance considerations related to emerging technologies is highly desirable.
• Excellent project management, organizational, and stakeholder management skills with the ability to prioritize multiple initiatives.
• Exceptional communication and executive presentation skills, including experience presenting technology risk and assurance topics to senior leadership.
• Demonstrated ability to think strategically while remaining hands-on in executing complex assurance engagements.
• A collaborative leadership style, intellectual curiosity, sound judgment, and a passion for mentoring and developing others.

Why Join Us

This is an opportunity to help shape the future of Technology Risk & Assurance within a dynamic, technology-driven organization. You'll work closely with senior technology leaders while maintaining the independence necessary to provide objective assurance and meaningful risk insights to executive leadership and the Audit Committee. You'll help modernize how assurance is delivered through data analytics, automation, and AI while evaluating some of the company's most significant technology initiatives and emerging risks.

About Us

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.