Senior Manager, Technical Program Management

About the role

Welcome to our small but mighty TPM (Technical Program Management) team! We are the driving force behind some of the most critical products, projects, and workflows within our company. With our strategic recommendations and execution prowess, we help shape the future of our product, which aims to transform the way the world reads.

Responsibilities

• Be an owner of program management strategy and roadmap planning across our Premium product line and multiple pillars/functions within Scribd.
• Build relationships: Our TPM team thrives on collaboration. You will work closely with a diverse set of stakeholders at all levels of the organization, and your ability to foster strong relationships and align diverse perspectives will be crucial in achieving our collective objectives.
• Drive strategy: We are not just about execution; we are equally passionate about strategy. You will dive deep into the "how" and "why" of our projects, developing comprehensive plans that align with our overarching goals. Your strategic thinking will guide our decision-making process and ensure we stay on the right track.
• Lead and Coach: You will act as a player/coach, directly managing and mentoring a small, high-impact team. You will be responsible for their career development, performance, and day-to-day guidance, ensuring their work aligns with company-wide goals.
• Own the complexity: Drive multiple complex cross-functional programs simultaneously and create scalable frameworks across orgs and functions to track work and communicate on progress.
• Measure Success: Proactively propose success metrics for yourself, your team, and your programs when relevant and identify when these success metrics are at risk.
• Improve how we work: Identify and optimize for process improvements at the team and cross-team level to deliver impact to the business at a larger scale. You will partner with the Head of TPM to help evolve the TPM craft and standards across the organization.

Requirements

• 5+ years of experience in a TPM/program management, operations or equivalent role in a technology company.
• Previous experience in a people management or team lead capacity, with a track record of coaching and developing high-performing talent.
• Experience with the Software Development process, working with product and engineering teams or programs from roadmapping through delivery.
• Experience working directly with engineers, product managers, and product marketers.
• Track record of operating independently, leading through ambiguity, and navigating complex organizational dynamics.
• Experience using data to identify problems and communicate solutions.
• The ability to successfully work and partner across multiple functions in an organization.
• Excellent communication and interpersonal skills.
• Exceptional attention to detail and ability to understand and articulate the “big picture."
• Distinctive problem-solving and analytical skills.

Qualifications

• Strong understanding of software development lifecycle and agile methodologies.
• Experience with project management tools and methodologies such as Scrum, Kanban, or Agile.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Proven ability to develop and maintain strong relationships with cross-functional teams.
• Experience with financial modeling and budgeting.
• Knowledge of regulatory compliance requirements related to software development and product management.

Skills

• Strategic thinking and the ability to translate strategy into actionable plans.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Strong problem-solving and analytical skills.
• Experience with data analysis and reporting.

Benefits

We offer a comprehensive and generous benefits package, including:

• Scribd Flex (flexible work model)
• Comprehensive health, dental, and vision coverage
• Mental health support and disability coverage
• Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals
• Paid parental leave and family support benefits
• Retailer retirement matching and employee equity
• Learning and development programs and professional growth opportunities
• Wellness and home office stipends
• Complimentary access to the Scribd, Inc. suite of products
• Enterprise access to leading AI tools

Pay

The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply.

Schedule

Occasional in-person attendance is required for all Scribd, Inc. employees, regardless of location.

Benefits

At Scribd, Inc., we offer a variety of benefits to support your well-being and career growth. These include:

• Comprehensive health, dental, and vision coverage
• Mental health support and disability coverage
• Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals
• Paid parental leave and family support benefits
• Retailer retirement matching and employee equity
• Learning and development programs and professional growth opportunities
• Wellness and home office stipends
• Complimentary access to the Scribd, Inc. suite of products
• Enterprise access to leading AI tools