Senior Manager - Supply Chain Customer Operations – Aerospace

Responsibilities

• Drive on-time delivery to meet customer requirements.
• Act as the escalation point for critical supplier and customer issues.
• Lead internal and customer discussions on recovery plans and long-term solutions.
• Enable effective communication across customers and internal teams.
• Execute improvement initiatives to enhance customer-facing metrics and performance.
• Develop and support ramp-up and rate readiness plans, including staffing, training, and capacity.
• Provide clear, strategic updates to leadership on performance, risks, and opportunities.
• Define and communicate the strategic vision for supply chain project management, aligned to business objectives.
• Lead and develop a high-performing team, fostering collaboration, accountability, and continuous improvement.
• Partner with cross-functional teams (Operations, Planning, Scheduling, Procurement) to identify and drive process improvements.
• Influence suppliers and Honeywell manufacturing sites to advance initiatives that improve overall supply chain performance.
• Develop and manage project plans, timelines, and resources to ensure successful execution.
• Monitor progress, identify risks, and implement mitigation actions.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Collaborate across operations, materials, sourcing, and engineering to resolve systemic issues.
• Escalate key issues through site accountability forums to drive delivery and quality improvements.

Qualifications

• 8+ years of experience in supply chain project management, demonstrating a consistent record of success in leading and delivering complex projects.
• Proficiency in SAP and strong analytical skills.
• Exceptional leadership skills with the ability to think strategically and align supply chain projects with overall business objectives.
• Proven expertise in driving and managing change within a dynamic supply chain environment, fostering a culture of continuous improvement and adaptability.
• Expert knowledge of supply chain processes, spanning procurement, planning, manufacturing, logistics, and customer fulfillment.
• Bachelor’s degree in Supply Chain, Business, or a related field; Master’s preferred.
• Highly resourceful, results-driven, with a strong sense of urgency.
• Strong project management and leadership skills, with the ability to set and execute strategic direction.
• Prowess in influencing and driving change in a complex, matrixed organization.
• Expertise in global supply chains, including regulations, regional dynamics, and cultural considerations.
• Ability to manage multiple priorities in a fast-paced environment.
• High energy with a proactive, can-do mindset.
• Strong interpersonal skills with the ability to build relationships at all levels.
• Excellent written and verbal communication skills in English.