Senior Manager, Strategy Planning & Operations

About the role

Primary Location: Tarrytown, NY. Additional Locations: Armonk. The Senior Manager, Strategy Planning & Operations coordinates and executes key operational activities that support leadership effectiveness, organizational planning, and business execution across Development Operations, Portfolio Management & Biostatistics Data Management (DO, PM & BDM). Working closely with the Department Head and Senior Leadership Team, the role supports leadership forums, strategic initiatives, departmental programs, knowledge management, and operational processes critical to departmental success.

Responsibilities

• Lead the planning and execution of leadership and departmental meetings, including agenda development, meeting materials, communications, minutes, action tracking, and follow-through to drive accountability and timely completion of deliverables.
• Coordinate and manage departmental operational processes and business rhythms, including annual planning activities, leadership team logistics, organizational communications, and key departmental milestones.
• Manage and continuously improve departmental knowledge management and collaboration platforms (e.g., SharePoint, Microsoft Teams, intranet sites), ensuring content quality, accessibility, governance, and alignment with business needs.
• Oversee departmental programs and initiatives, including workforce development, employee engagement, internship, mentorship, and other organizational programs, ensuring effective execution and stakeholder coordination.
• Maintain organizational information, reporting materials, and operational documentation to support workforce planning, leadership decision‑making, inspection readiness, and departmental governance activities.
• Partner with department leadership to support strategic initiatives, organizational planning efforts, leadership priorities, special projects, and cross‑functional business objectives.
• Drive operational excellence through the identification, implementation, and continuous improvement of processes, tools, templates, and ways of working that enhance efficiency, consistency, communication, and organizational effectiveness.
• Support the planning and execution of non‑drug project activities and other departmental operational priorities through stakeholder coordination, project tracking, and management of ad hoc business needs.

Requirements

• Minimum of a Bachelor’s degree and 8+ years of experience in operational or enterprise planning, including experience facilitating cross‑functional alignment on processes and initiatives.
• Biopharma / drug development experience preferred.
• Experience supporting enterprise planning, portfolio management, project management, resource management, or collaboration platforms in a biopharma, R&D, or regulated business environment.
• Experience developing or maintaining business‑rule documentation, knowledge articles, UAT materials, operational SOPs, decision records, or governance documentation.
• Experience tracking adoption, user engagement, operational metrics, support trends, and service performance indicators.

Pay

Salary Range (annually): $134,400.00 - $219,200.00