Senior Manager, Strategy & Operations, UK
Fora Travel · New York, NY · 1 mo ago
On-siteEngineering$100/hrFull-time
We need to output HTML fragment with sections: About the role (but not repeat job title). The posting includes "About Fora" (company description) and "About The Role". Also sections: Key Responsibilities (maybe we can group under Responsibilities), Requirements, Compensation (Pay), Benefits, maybe Schedule? No schedule given. Also maybe "Work Authorization" and "Equal Opportunity" are boilerplate to remove. Also "Our Values" maybe not needed? The instruction: include a section only when posting has real, specific content for it. We should include About Fora? Not a section heading per list: headings allowed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They said use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings. "About Fora" maybe not needed; but we could include as part of About the role? Actually "About The Role" is a section. We'll output
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings. "About Fora" maybe not needed; but we could include as part of About the role? Actually "About The Role" is a section. We'll output About the role
then paragraph(s) describing role. Then Responsibilities: list of duties. Then Requirements: list. Then Pay: compensation range. Then Benefits: list benefits. Possibly Skills? Not separate; maybe we can include under Requirements. Qualifications maybe same as Requirements. We'll follow instruction: prefer few substantive sections over many thin ones. So we could have About the role, Responsibilities, Requirements, Pay, Benefits. No Schedule.
We must not repeat job title as heading. The job title is Senior Strategy & Operations Manager. We'll not put that as heading.
We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Our Values", "Work Authorization", "Equal Opportunity". Also remove "About Fora" maybe? It's company description; could be considered part of About the role? But we could keep as a paragraph under About the role? The instruction: "About the role" heading for section headings. The posting has "About Fora" and "About The Role". We could combine both under About the role? Might be okay to include company description as part of About the role paragraph. But we must preserve all substantive information; we can include Fora description as part of About the role section.
We need to output only HTML fragment, no /, no markdown fences.
Let's extract content.
About Fora paragraph: "Fora is the modern travel agency, empowering the next generation of entrepreneurs to build thriving travel advisory businesses. We're modernizing the $100B+ travel industry with AI woven through every part of the advisor's workflow, plus global supplier relationships, personalized training, and a vibrant community, all in one place. That's what lets advisors build businesses that scale, while their taste and service create trips no algorithm alone could plan. At the heart of it all is our mission: to help the next generation of travel entrepreneurs turn their love for travel into a fulfilling career, whether full-time or part-time. We're mission-driven and obsessed with our customers, and we believe humans and AI are both essential: the best work here comes from people and technology at their best, together. That's not just a philosophy about our product, it's how we build our team. Everyone at Fora gets hands-on with frontier AI tooling as part of the job. At Fora, you'll learn to be AI-fluent, with real experience applying AI to solve problems day to day, wherever you sit in the company. Founded in 2021, Fora has grown to a team of 250+ full-time employees based in downtown New York City. In 2026, we closed a $60 million Series D led by Forerunner and Tactile Ventures, with continued backing from Thrive Capital, Insight Partners, and Heartcore Capital. We've been named a LinkedIn Top Startup (2024), one of Fast Company's Most Innovative Companies (2023 and 2025), and one of TIME's 100 Most Influential Companies (2026). Come build something that hasn't existed before."
About The Role: "We’re seeking a Senior Strategy & Operations Manager to accelerate the growth of Fora across the UK. Reporting to the Head of International (based in NYC), this leader will help drive advisor growth and success and ensure scalable, best-in-class operations on the ground. They will unlock advisor potential by building operational infrastructure, supplier pipelines, and a real multi-city presence in the UK. This role is based in New York City, with regular travel across the UK (Birmingham, Manchester, Edinburgh, and other key cities)."
Key Responsibilities: bullet list under headings: Performance & Strategy, Operations & Compliance, Marketing & Growth, Advisor Success & Community Building, Leadership & Cross-Functional Execution. Each has sub-bullets.
We need to output - for any list of duties/requirements/benefits. So we can flatten all responsibilities into a single list? Or we could keep subheadings inside li? Probably better to keep each responsibility as a li, maybe with internal detail as text. We'll preserve all details.
Requirements: list of bullet points.
Compensation: "Compensation for this role varies based on experience, with an indicative range of $110,000–$160,000 base + bonus + equity. Final compensation will depend on the level at which the candidate is hired, as we’re considering multiple levels for this role."
Benefits list: "Unlimited vacationHealth Insurance (including an option completely covered by Fora HQ)Dental & Vision InsuranceWellhub Memberships401k plan with company matchCommuter BenefitsSupplemental Life InsuranceStock Options"
Also note: "This role is based in our beautiful New York City office (Tribeca/Fidi) with lots of natural light and great views." Could be part of About the role or Benefits? It's about location; maybe include in About the role.
We must not include schedule.
Now produce HTML:
About the role
... combine Fora description and role description ...
Responsibilities
- Performance & Strategy: Execute Fora’s UK strategy, aligned with broader international priorities and KPIs. Own end-to-end KPI tracking, weekly reporting, operational forecasting, and performance analysis, translating insights into clear actions.
- Operations & Compliance: Operationalise UK priorities across key workstreams, building and continuously improving the processes, tools, and infrastructure required to support advisors and scale the market effectively. Oversee localisation and optimisation of key tools and workflows, including HubSpot, Intercom, Retool, and WhatsApp. Build and refine operational processes across advisor onboarding, support, training, payments, compliance, and other areas critical to a high-quality advisor experience. Partner with General Counsel and relevant HQ teams to support adherence to UK regulatory and compliance requirements.
- Marketing & Growth: Coordinate and execute UK marketing initiatives across PR, brand, partnerships, and events. Develop locally relevant messaging, content, partnerships, and client-facing experiences that strengthen Fora’s presence in the UK. Oversee the advisor conversion funnel in partnership with Sales, ensuring Fora attracts and onboards high-quality advisors. Monitor acquisition performance, identifying opportunities to improve conversion and growth efficiency.
- Advisor Success & Community Building: Own the end-to-end UK advisor experience, proactively identifying and addressing gaps across onboarding, training, support, platform tools, partnerships, client-facing materials, and community engagement. Develop initiatives that help UK advisors build their businesses, engage with the Fora community, and get the most from Fora’s platform. Build and manage relationships with local travel partners, tourism boards, and relevant organisations based on advisor and market needs.
- Leadership & Cross-Functional Execution: Represent Fora across UK internal and external initiatives. Source, vet, and manage third-party partners, vendors, and contractors to strengthen and scale UK operations. Project-manage UK deliverables across global HQ functions (Product, Finance, Marketing, Legal, Data). Foster a culture of efficiency, accountability, and advisor-first servant leadership as the UK team scales.
Requirements
- Excellent written and spoken English
- Strong communication and presentation skills, including public speaking ability
- Based in New York City with flexibility to travel across the UK
- 5–7 years of total professional experience, including: 2+ years in demanding professional services (top-tier management consulting, investment banking, or private equity); 3+ years in highly operational or startup environments; launch experience preferred
- Excellent organisational and project management skills; proven ability to drive cross-functional initiatives
- Advanced proficiency in Excel/Google Sheets with the ability to build financial and operational models from scratch and discern data
- Bachelor’s degree in Business, Engineering, Economics, or related field
- Ability to travel regularly
- Strongly Preferred: Experience launching or scaling a new market, product line, or geography
- Strongly Preferred: Familiarity with UK regulatory environments (consumer-facing platforms, financial services, travel)
- Strongly Preferred: Interest in or prior experience in the travel industry
Pay
Compensation for this role varies based on experience, with an indicative range of $110,000–$160,000 base + bonus + equity. Final compensation will depend on the level at which the candidate is hired, as we’re considering multiple levels for this role.
Benefits
- Unlimited vacation
- Health Insurance (including an option completely covered by Fora HQ)
- Dental & Vision Insurance
- Wellhub Memberships
- 401k plan with company match
- Commuter Benefits
- Supplemental Life Insurance
- Stock Options
We might also include location note: "This role is based in our beautiful New York City office (Tribeca/Fidi) with lots of natural light and great views." Could add to About the role paragraph.
Let's craft About the role paragraph: combine Fora description and role description.
Paragraph: "Fora is the modern travel agency, empowering the next generation of entrepreneurs to build thriving travel advisory businesses. We're modernizing the $100B+ travel industry with AI woven through every part of the advisor's workflow, plus global supplier relationships, personalized training, and a vibrant community, all in one place. That's what lets advisors build businesses that scale, while their taste and service create trips no algorithm alone could plan. At the heart of it all is our mission: to help the next generation of travel entrepreneurs turn their love for travel into a fulfilling career, whether full-time or part-time. We're mission-driven and obsessed with our customers, and we believe humans and AI are both essential: the best work here comes from people and technology at their best, together. That's not just a philosophy about our product, it's how we build our team. Everyone at Fora gets hands-on with frontier AI tooling as part of the job. At Fora, you'll learn to be AI-fluent, with real experience applying AI to solve problems day to day, wherever you sit in the company. Founded in 2021, Fora has grown to a team of 250+ full-time employees based in downtown New York City. In 2026, we closed a $60 million Series D led by Forerunner and Tactile Ventures, with continued backing from Thrive Capital, Insight Partners, and Heartcore Capital. We've been named a LinkedIn Top Startup (2024), one of Fast Company's Most Innovative Companies (2023 and
About the role
... combine Fora description and role description ...
Responsibilities
- Performance & Strategy: Execute Fora’s UK strategy, aligned with broader international priorities and KPIs. Own end-to-end KPI tracking, weekly reporting, operational forecasting, and performance analysis, translating insights into clear actions.
- Operations & Compliance: Operationalise UK priorities across key workstreams, building and continuously improving the processes, tools, and infrastructure required to support advisors and scale the market effectively. Oversee localisation and optimisation of key tools and workflows, including HubSpot, Intercom, Retool, and WhatsApp. Build and refine operational processes across advisor onboarding, support, training, payments, compliance, and other areas critical to a high-quality advisor experience. Partner with General Counsel and relevant HQ teams to support adherence to UK regulatory and compliance requirements.
- Marketing & Growth: Coordinate and execute UK marketing initiatives across PR, brand, partnerships, and events. Develop locally relevant messaging, content, partnerships, and client-facing experiences that strengthen Fora’s presence in the UK. Oversee the advisor conversion funnel in partnership with Sales, ensuring Fora attracts and onboards high-quality advisors. Monitor acquisition performance, identifying opportunities to improve conversion and growth efficiency.
- Advisor Success & Community Building: Own the end-to-end UK advisor experience, proactively identifying and addressing gaps across onboarding, training, support, platform tools, partnerships, client-facing materials, and community engagement. Develop initiatives that help UK advisors build their businesses, engage with the Fora community, and get the most from Fora’s platform. Build and manage relationships with local travel partners, tourism boards, and relevant organisations based on advisor and market needs.
- Leadership & Cross-Functional Execution: Represent Fora across UK internal and external initiatives. Source, vet, and manage third-party partners, vendors, and contractors to strengthen and scale UK operations. Project-manage UK deliverables across global HQ functions (Product, Finance, Marketing, Legal, Data). Foster a culture of efficiency, accountability, and advisor-first servant leadership as the UK team scales.
Requirements
- Excellent written and spoken English
- Strong communication and presentation skills, including public speaking ability
- Based in New York City with flexibility to travel across the UK
- 5–7 years of total professional experience, including: 2+ years in demanding professional services (top-tier management consulting, investment banking, or private equity); 3+ years in highly operational or startup environments; launch experience preferred
- Excellent organisational and project management skills; proven ability to drive cross-functional initiatives
- Advanced proficiency in Excel/Google Sheets with the ability to build financial and operational models from scratch and discern data
- Bachelor’s degree in Business, Engineering, Economics, or related field
- Ability to travel regularly
- Strongly Preferred: Experience launching or scaling a new market, product line, or geography
- Strongly Preferred: Familiarity with UK regulatory environments (consumer-facing platforms, financial services, travel)
- Strongly Preferred: Interest in or prior experience in the travel industry
Pay
Compensation for this role varies based on experience, with an indicative range of $110,000–$160,000 base + bonus + equity. Final compensation will depend on the level at which the candidate is hired, as we’re considering multiple levels for this role.
Benefits
- Unlimited vacation
- Health Insurance (including an option completely covered by Fora HQ)
- Dental & Vision Insurance
- Wellhub Memberships
- 401k plan with company match
- Commuter Benefits
- Supplemental Life Insurance
- Stock Options