Senior Manager, Solutions Consultant - Activate

About the role

VTS is seeking a Senior Manager, Solutions Consultant - Activate to assist and translate new business opportunity into a successful deployment plan across VTS Activate.

Responsibilities

• Commence as the solutions expert alongside the Account Executive, translating customer needs into a tailored Activate solution.
• Manage the full arc of solution implementation preparedness, from qualified opportunity to a clean handoff to implementation.
• Work predominantly through major channel partners, expanding to the direct channel and other commercial clients.
• Partner closely with the Senior Technical Solutions Consultant to verify and complete the solution, ensuring integrations, APIs, custom development, and access-control specifics are covered.
• Collaborate with the Implementation team to ensure a smooth transition and provide ongoing support throughout the deployment process.
• Support significant new bookings growth across partner-managed and direct portfolios.
• Engage with customers and internal stakeholders, serving as a trusted advisor and evangelizing the Activate vision.

Requirements

• Experience in a pre-sales or solutioning role, such as Solutions Consultant, Sales Engineer, Technical Account Manager, Pre-Sales Consultant, or Customer Success Manager.
• A SaaS background with a proven track record of effectively selling and communicating the product's value.
• Exceptional client-facing and facilitation skills, able to lead meetings and drive results with executives.
• Strong process and project management skills, capable of managing complex solution definitions end-to-end and bringing structure to ambiguity.
• Strong problem-solving abilities, translating technical capabilities into measurable business value.
• Comfortable working with Salesforce and familiar with tools like Jira or Airtable.
• Familiarity with access-control, physical-security, or building-systems ecosystems.
• New York-based, able to work from the office and travel up to ~25%.

Qualifications

• Expert-level command of the Activate feature set.
• Exceptional client-facing and facilitation skills.
• Strong problem-solving abilities.
• Comfortable working in Salesforce.
• Familiarity with access-control, physical-security, or building-systems ecosystems.
• New York-based, able to work from the office and travel up to ~25%.

Skills

• Expert knowledge of the Activate platform, particularly Access Control and Visitor Management.
• Strong communication and presentation skills.
• Ability to manage complex projects and deliverables.
• Proficiency in Salesforce and related tools.
• Familiarity with access-control systems and building operations.

Benefits

• Competitive compensation, including a base salary ranging from $125,000 to $160,000 and OTE between $145,000 and $190,000.
• Comprehensive health benefits, including dental and vision coverage.
• Pre-tax commuter benefits.
• A 401(k) plan.
• Education stipend.
• Quarterly happy hours, wellness events, and team lunches.
• Flexible PTO policy and generous family leave program.
• Equitable, impartial compensation philosophy.

Pay

• Base salary: $125,000 - $160,000
• OTE: $145,000 - $190,000

Schedule

• Based in New York office, working four days a week.
• Up to 25% travel for client meetings and quarterly business review board (QBR) meetings.