Senior Manager, Solutions Consultant - Activate

About the role

VTS is seeking a Senior Manager, Solutions Consultant - Activate to assist and translate new business opportunities into a successful deployment plan across VTS Activate. This role sits at the intersection of sales, solution design, and implementation readiness.

Responsibilities

• Develop expert-level command of the Activate feature set and tailor product messaging and demonstrations to each customer's workflows and goals
• Lead solution discovery: take ambiguous, complex requirements, define them with customers and stakeholders, and shape them into a clear, cohesive solution
• Support the latter stages of the sale, including RFP responses, business and technical requirements, solution positioning, scoping, and alignment
• Aggregate everything learned during the sale into a single solution design - requirements, the technologies and features being deployed, and the rollout schedule - documented in the deal journal
• Produce a complete, unambiguous handoff package so the Implementation team can execute without rework
• Partner with the Senior Technical Solutions Consultant to verify and complete the solution - integrations, APIs, custom development, and access-control specifics
• Review the plan with Implementation at kickoff and stay engaged through deployment with defined check-in points to keep projects on track
• Operate as one half of a Sales Director / Solutions Consultant tandem supporting significant new-bookings growth across partner-managed and direct portfolios
• Collaborate day-to-day with Sales, the Senior Technical Solutions Consultant, Implementation, and Integrations - primarily in Salesforce, with exposure to tools such as Jira and Airtable
• Serve as a trusted advisor to customers and internal stakeholders, and evangelize the Activate vision across the commercial real estate ecosystem

Requirements

New York–based, able to work from our office and travel up to ~25% (a few days per month for client meetings and QBRs)

Qualifications

• Experience in a pre-sales or solutioning role - Solutions Consultant, Sales Engineer, Technical Account Manager, Pre-Sales Consultant, or a Customer Success Manager ready to move into pre-sales
• SaaS background required, with a proven track record of playing the solutions/pre-sales role well and telling a compelling product-to-value story
• Exceptional client-facing and facilitation skills - personable, credible with executives, and able to command a room and drive a meeting
• Highly process and project management oriented, able to manage complex solution definition end-to-end and bring structure to ambiguity
• Strong problem-solving skills, with the ability to translate technical capability into measurable business value
• Comfortable working in Salesforce; exposure to implementation or ticketing tools such as Jira or Airtable a plus
• Commercial real estate or proptech experience a plus, but not required
• Familiarity with access-control, physical-security, or building-systems ecosystems a plus

Skills

• Expertise in the Activate feature set, particularly Access Control and Visitor Management
• Strong communication and presentation skills
• Ability to manage complex projects and deliverables
• Knowledge of SaaS platforms and processes

Benefits

Competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan

Pay

$125,000 - $160,000 base salary, with OTE between $145,000 - $190,000

Schedule

Based in our New York office, with occasional travel up to ~25%