Senior Manager – Software, Internet, & Media

Strategic Focus Area

Develop and implement strategies across packaging, pricing, monetization models, product launch, sales force effectiveness, and customer base management.

Client Engagements

• Lead and manage the delivery of client engagements, ensuring high-quality deliverables and client satisfaction.
• Drive project planning and execution, aligning project delivery with client needs and managing costs.
• Create engagement workplans and guide the team through the project activities, including oversight of primary/secondary research, and qualitative plus quantitative analysis to obtain key insights, findings, and takeaways for clients.

Client Relationship Management

• Develop and maintain trusted, credible senior-level advisory relationships by delivering high-quality, tailored recommendations and strategic advice that our clients can execute to realize benefits.
• Lead and manage client projects from planning through execution, ensuring alignment with client needs, driving project delivery, and managing costs, margins, and resources effectively.
• Manage multiple engagements and project teams, providing coaching, training, and feedback to ensure team development and project success.

Team Leadership

• Lead and mentor project teams to desired end-goal by defining clear roles and responsibilities, demonstrating strong project management approach and execution cadence, and being the primary point of contact for client teams.
• Mentor and guide junior consultants, fostering a collaborative and high-performance team environment, to develop actionable insights using data, analytics, and research that deliver recommendations for clients.
• Effectively manage multiple engagements and project teams, providing coaching, training, and feedback as an objective Career Development Advisor (CDA) to junior team members.

Thought Leadership

• Contribute to the development of thought leadership materials, including whitepapers, case studies, and industry reports in collaboration with peers and seniors in TMT practice.
• Analyze existing processes and tools, recommending opportunities for improvement and contributing to the growth of the TMT practice.
• Stay abreast of current business and industry trends relevant to our clients' businesses.