Senior Manager, Software Engineering - Claims

About the role

Transforming how employers and their people engage with health benefits, Collective Health integrates cutting-edge technology, compassionate service, and world-class user experience design.

Responsibilities

• Manage the core Claims processing system, owning all development, testing, and maintenance cycles.
• Work closely with cross-functional stakeholders including Business, Product, Operations, and Production Support to enhance the Claims platform and automate processes to improve Service Level Agreements (SLAs).
• Partner with Product teams to define, prioritize, and manage the technical claims roadmap, ensuring the architecture meets current and future business needs.
• Lead the team’s adoption of AI-powered developer tools (GitHub Copilot, Cursor, WindSurf) and drive architectural decisions for AI-native, Agentic solutions (LangChain or Google ADK).
• Guide the team in building scalable, cloud-native backend services and integrations using Java/Spring Cloud, Kafka, AWS, Kubernetes, PostgreSQL, and Business Rules Management Systems (BRMS).

Requirements

• Masters’ or Bachelor's degree in Computer Science Engineering or a related field.
• Minimum of 12 years of software engineering experience, with at least 3 years of experience directly managing engineering teams.
• Proven experience working in the Healthcare Payer or Provider domain; familiarity with claims adjudication, partner integrations, and healthcare payments is highly preferred.
• Well-versed with the Agile development lifecycle, with a strong track record of building, launching, and maintaining complex, data-intensive systems.
• Working knowledge of AI coding and Agentic processes; foundational understanding of Large Language Models (LLMs) and their application.
• Excellent communication skills to bridge technical architecture discussions with business needs across all levels and teams.

Qualifications

• Experience in the Healthcare Payer or Provider domain.
• Familiarity with claims adjudication, partner integrations, and healthcare payments.
• Strong track record in Agile development and managing complex, data-intensive systems.
• Foundational understanding of AI coding and Agentic processes.
• Excellent cross-functional communication skills.

Skills

• Software engineering experience.
• Experience managing engineering teams.
• Experience in the Healthcare Payer or Provider domain.
• Experience with Agile development lifecycle.
• Experience with AI-powered developer tools.
• Experience with cloud-native backend services and integrations.
• Experience with Business Rules Management Systems (BRMS).
• Strong communication skills.

Benefits

• Hybrid position based out of San Francisco, CA, Plano, TX, or Lehi, UT.
• Two days per week in the office for hybrid employees.
• Salary range: $200,000—$250,000 USD for San Francisco, CA; $160,000—$200,000 USD for Lehi, UT; $176,000—$220,000 USD for Plano, TX.
• Stock options: 330,000 shares.
• Benefits: health insurance, 401k, and paid time off.

Pay

• San Francisco, CA: $200,000—$250,000 USD
• Lehi, UT: $160,000—$200,000 USD
• Plano, TX: $176,000—$220,000 USD

Schedule

• Hybrid position with two days per week in the office.

Why Join Us?

• Mission-driven culture that values innovation, collaboration, and excellence in healthcare.
• Opportunities for professional development through internal mobility, mentorship programs, and courses tailored to your interests.
• Flexible work arrangements and a supportive work-life balance.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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