Senior Manager Software Engineering

Staples · Framingham, MA · 1 wk ago

EngineeringFull-time

Platform Leadership

You’ll lead a platform spanning real-time pricing engines that optimize Buy Box win rates, automated listing syndication, and inventory availability management across multiple marketplace storefronts.

Drive multi-marketplace expansion on a single platform spine — new channels without re-architecting.

Own delivery metrics, capacity planning, and engineering investment decisions for the pod.

Team Leadership

Lead a team of 6+ engineers, including senior tech leads — design reviews, hiring, performance, growth conversations, and delivery health.

Shape the engineering culture of the pod: high agency, AI-augmented SDLC, fast iteration, strong code quality.

Partner closely with distributed teams, including our Global Capability Center in Chennai, India.

Cross-Functional Partnership & Outcomes

Partner with Product, Merchandising, and Marketplace Operations to translate business goals into platform capability — co-own the outcomes, not just the outputs.

Drive AI-first engineering practices — Claude Code, Copilot, agentic workflows — as a default, not an experiment.

Basic Qualifications

Bachelor’s degree in Computer Science or a related field, or equivalent work experience.
8+ years in software engineering with 3+ years leading engineering teams, including senior individual contributors and tech leads.
Hands-on background in object-oriented programming languages (Java) and modern open-source frameworks (such as Spring Boot and React), or comparable open-stack technologies.
Production experience on a major public cloud (Azure, AWS, or GCP), including container orchestration (Kubernetes or equivalent) and event-driven/messaging architectures (Kafka, Service Bus, Pub/Sub, or similar).
Retail or e-commerce background — genuine understanding of how catalog, pricing, and channel operations work end-to-end.

Preferred Qualifications

Master’s degree in Software Engineering, Computer Science, or a related field.
Direct experience integrating with major eMarketplace seller APIs or third-party orchestration tools (such as Rithum/ChannelAdvisor or Mirakl).
Experience applying ML/AI in production — pricing optimization, demand forecasting, recommendation systems, or LLM/agentic workflows in commerce contexts.
Experience working with globally distributed teams or Global Capability Centers.
Demonstrated use of AI coding tools in your own and your team’s day-to-day workflow (Claude Code, Copilot, Cursor, or similar).

What We Offer

Inclusive culture with associate-led Business Resource Groups.
22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday).
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more.