Senior Manager, SIOE
West Pharmaceutical Services · Exton, PA · 2 mo ago
HybridMarketingFull-time
About the role
This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week. No relocation is provided for this opportunity.
Essential Duties and Responsibilities
- Partner to Commercial, Product Management, Demand Planning and leads adjudication of Commercial Prioritizations and Allocations
- Leadership role in Global SIOE and Site SIOE KPI management and site escalation of 0-90 supply issues and quarterly target achievement
- Ensures Site SIOE and Quarter End process in alignment with financial goals
- Leads routine production site and Commercial team reviews of Prioritization/Allocation activities
- Conducts regular training on Prioritization Process; Quarter End Process for network partners (Customer Success and Supply Chain)
- Pairs with Supply Process counterparts to improve joint dashboards for Quarter End process
- Drives West sites regarding necessary adjustments to production plans to accommodate critical Commercial supply needs
- Supports large-scale global crisis, continuity-of-supply disruption and/or allocation and monitors commercial impact
- Supports Commercial with strategic information for customer interactions
Education
- Bachelor's Degree Preference for Supply Chain, Engineering, Finance or relevant experience required
- Master's Degree/ MBA preferred
Work Experience
- Minimum 7-8 years Global Supply chain, Demand/Commercial planning experience required
- Preference for strong cross-functional network background in planning function
- Experience with SAP-APO planning; IBP/SIOP cycle; Product Segmentation/Stocking Strategy; Prioritization/Allocation processes also strongly preferred
- Experience in pharmaceuticals, medical devices or other regulated industry preferred
Preferred Knowledge, Skills and Abilities
- Solid understanding of supply network planning principles and demonstrated ability to address critical needs and manage cross-functional change processes
- ERP system knowledge with strong linkage of financial, material and supply flows
- Strong capability to manage through influence and across functions
- Strong leadership and strategic thinking, global mindset; anticipates risks, can successfully navigate ambiguity
- Strong soft skills including high emotional intelligence
- Strong coordination and Project Management skills
- Engages others, builds relationships, and creates networks outside team. Checks in with different people to understand the bigger picture
- Able to resolve conflict and tension between Pand L vs. Balance Sheet
- Able to perform root cause analysis and corrective action solutions in Quarter End Process/target setting and achievement. Follows through on actions
- Is curious, agile, engages in new experiences and looks for different perspectives
- Fluent in English and excellent communication (written and verbal)