Senior Manager, Satellite Villages and Other Accommodation

LA28 does not provide relocation assistance for any positions. If you are based outside the Los Angeles area, we still welcome your application — we value talent from all geographic backgrounds and want to hear from you if you are able to work on-site in LA.

About the Role

The LA28 Olympic and Paralympic Games will house thousands of residents across satellite villages and other decentralized accommodation. This role helps stand up those operations from the ground up. Supporting the Director, you will turn venue agreements, budgets, and plans into sites that welcome athletes, workforce, and guests, with service standards that make each site feel ready and cared for.

Responsibilities

• Support the Director in planning and delivering decentralized accommodation — budgets, project plans, Venue Use Agreements (VUAs), Venue Operational Plans (VOPs), and related documentation.
• Coordinate operational readiness across sites: space allocation, equipment, technology integration, training, testing, simulations, and venue activation.
• Build trusted relationships with venue owners, local authorities, accommodation partners, and Games functional areas, representing Satellite Villages in meetings and workshops.
• Lead workforce planning across assigned sites — recruitment, onboarding, training, deployment, and day-to-day coordination of Managers and teams.
• Serve as operational lead for assigned sites, overseeing resident services, arrivals and departures, key management, housekeeping and maintenance, and Games-time service delivery.
• Manage risks, issues, reporting, knowledge management, and continuous improvement across the planning and delivery lifecycle.

Requirements

• Minimum 7 years of experience in project management, event, venue, accommodation, or operational delivery, with demonstrated success managing complex projects or workstreams involving multiple stakeholders, competing priorities, and cross-functional coordination.
• Experience supporting large-scale events, major sporting events, multi-site operations, hospitality, accommodation, or venue-based environments, including budget planning, operational readiness, and project delivery.
• Proven experience recruiting, onboarding, training, developing, and leading operational teams, with the ability to manage multiple priorities in a dynamic, evolving environment.
• Strong stakeholder management, communication, relationship-building, organizational, analytical, and problem-solving skills, with sound independent judgment.
• Advanced proficiency with Microsoft Office Suite and collaboration tools, including Smartsheet, SharePoint, Loop, and Teams.

Preferred Qualifications

• Experience with Olympic, Paralympic, or other major international sporting events.
• Proficiency in one or more additional languages.
• Experience delivering resident or guest services in a residential or hospitality setting.

Benefits

• A once-in-a-generation chance to help deliver the Olympic and Paralympic Games.
• Real ownership of accommodation sites, with visible impact on the resident experience.
• Exposure across venues, partners, and Games functional areas, with teammates who take pride in meaningful work.

What This Role Means for the Games

Satellite villages and decentralized accommodation house many of the people who power the Games. By readying these sites and the teams behind them, you help every resident arrive to a place that works and a genuine welcome.

Physical Requirements & Working Conditions

• Available to work onsite in our Downtown Los Angeles-based office.
• The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.
• The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.
• Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.
• Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.
• Ability to travel to satellite villages and other accommodation sites as assigned.

Pay

The annual base salary range for this position is $105,000 - $140,000. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28's operational business needs and applicable law.