Senior Manager - SAP

Location: Orange, CT or Boston, MA

Pay

The base salary range for this position is $148,160 to $193,600, dependent upon experience and location.

Benefits

• 12% 401(k) match
• Generous performance-based bonuses
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career advancement pathways
• Award-winning student loan debt repayment program
• Competitive salary
• Variety of well-being programs
• Tuition assistance
• Opportunities for internal mobility
• Supportive and inclusive work environment
• Generous PTO policy

About the Role

The Senior Manager - SAP Architecture & Solutions leads the design, integration, and governance of end-to-end SAP landscapes that align with business objectives and enterprise architecture standards. This role partners with business and IT stakeholders to translate requirements into scalable, secure, and high-performance SAP solutions across utilities processes (e.g., Meter-to-Cash, Billing, Device Management, FICA), and steers modernization initiatives including migrations to S/4HANA and adoption of SAP BTP. The Senior Manager reports into the Director, IT Applications.

Responsibilities

• Owns the SAP solution architecture across IS-U, Billing, Device Management, Energy Data Management (EDM), AMI, and FI-CA; defines standards, patterns, and blueprints to ensure consistency and quality.
• Designs end-to-end SAP landscapes for on-premises, cloud, and hybrid environments; leads modernization to S/4HANA and leverages SAP BTP services for integration and extensibility.
• Provides technical leadership across projects, upgrades, migrations, and integrations; ensures performance, reliability, and security across the SAP estate.
• Conducts architecture assessments, roadmaps, and reviews; identifies technical debt and opportunities to optimize cost, performance, and resilience.
• Evaluates emerging SAP technologies, tools, and vendor offerings; contributes to TCO analyses, RFPs, and proof-of-concepts, as needed.
• Collaborates with enterprise architects, application owners, PMO, and vendors to align solutions to business capabilities, value streams, and governance.
• Establishes and enforces architecture governance including reference architectures, design standards, and solution scorecards; ensures compliance with regulatory and SOX controls.
• Integrates SAP solutions with enterprise and third-party systems (e.g., CX/Service Cloud), customer-facing websites, mobile apps; defines APIs and interfaces (IDoc/ALE, OData, RFC) following best practices.
• Mentors internal and external architects and engineers; promotes continuous improvement and knowledge sharing across agile teams.
• Translates business requirements into technical specifications and oversees successful solution delivery in partnership with IT teams and vendors.
• Performs system architecture assessments, performance reviews, and troubleshooting to resolve complex issues and maintain optimal performance.
• Ensures all solutions adhere to industry standards, regulatory requirements, and SAP best practices across implementations.

Requirements

• Bachelor’s degree in computer science, information systems, engineering, or a related field and a minimum of 10 years of SAP experience. An equivalent combination of education and experience may be considered.
• Deep expertise in utilities processes and IS-U modules (Device Management, Billing, FI-CA, IDEX).
• Hands-on experience with SAP S/4HANA (at least one full-cycle implementation), BW/4HANA, SAP BTP, Fiori, ABAP, Data Lake, cloud technologies, CX & customer-facing integrations.
• Proficiency with integration platforms and tools (SAP CPI/Integration Suite, PI/PO), and core integration technologies (IDoc/ALE, OData, RFC).
• Strong understanding of enterprise architecture concepts, solution governance, and architecture documentation/road mapping.
• Knowledge of SAP Basis, security, and system administration; familiarity with SOX and relevant regulatory requirements.
• Experience optimizing performance, conducting assessments, and troubleshooting complex SAP landscapes in large enterprises.
• SAP certifications preferred (e.g., SAP Certified Technology Associate, Solution Architecture).
• Extensive experience in design, implementation, and support of SAP solutions within large organizations.
• Strong domain knowledge and understanding of Meter-to-Cash processes, SAP IS-U, Service Cloud, and other Customer Experience (CX) products.

Preferred Qualifications

• Master’s Degree in a related field.
• Excellent leadership, communication, and stakeholder management skills; ability to work across business and IT teams.
• Ability to work with management team counterparts to meet priorities and deadlines and resolve issues.
• Deep understanding of the utility business processes, regulatory requirements, and the intricacies of SAP technologies tailored for the utility industry.

Competencies

• Growth & Continuous Improvement
• Initiative & Change
• Focused on Results
• Customer Centric (internal and/or external)
• Communication
• Collaboration
• Leadership (people managers/leaders)

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.