Senior Manager, Sales Planning

About the Team

Our sales and partner management teams are the heart and soul of DoorDash, enabling us to partner with top restaurants across the country to drive revenue and help our partners operate even better. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it.

About the Role

As Senior Manager, Sales planning and strategy at DoorDash, you will play a pivotal role in executing against top company business objectives and help define our sales strategy and planning roadmap. You will be responsible for leading a team of sales planners and analysts. Your team’s responsibilities will range from strategic (designing incentives aligned to the company's goals and strategy, integrating new products into sales GTM strategy and building consensus among sales leadership) to operational/tactical (designing compensation plans, driving plan implementation and ensuring key metrics can be communicated, tracked and commissions calculated). You will bring a strategic mindset and deliver critical insights using analytical and technical support to the successful administration of sales incentive programs globally while proactively building partnerships, promoting open dialogue and creative insights expertise to issues in real time.

Reporting to the Director of Sales Strategy and Planning, you will work closely with cross-functional teams to provide valuable insights and recommendations. This role will report to the Vice President of Revenue Operations within the Sales Strategy and Operations organization.

Responsibilities

• Strategic Leadership: Lead a high-performing team of sales planners and analysts to own the development, implementation, and administration of new and existing sales incentive structures for our SMB Post Sales team.
• Cross-functional Collaboration: Work closely with cross-functional teams, including Sales, Marketing, Operations, Finance, Legal, HR, and Product, to drive alignment and support decision-making.
• Data Analysis and Insights: Analyze large datasets to derive actionable insights, identify trends, and provide recommendations to improve sales performance and efficiency.
• Sales Performance Optimization: Collaborate with Sales leadership to develop and implement strategies to optimize sales performance, including territory planning, pricing strategies, and salesforce effectiveness.
• Forecasting and Reporting: Develop and maintain sales forecasting models, track key performance metrics, and prepare regular reports for executive leadership and Sales teams.
• Team Development: Mentor and develop team members, fostering a culture of continuous learning and growth within the Sales planning team.

Qualifications

• A bachelor's degree in Business, Economics, Statistics, or a related field. Advanced degree (e.g., MBA, MS) is a plus.
• Proven experience in a leadership role within Sales operations, Sales planning, or a related field, preferably in the technology marketplace, logistics, or e-commerce industry.
• Excellent communication and presentation skills, with the ability to distill complex data into actionable insights.
• A demonstrated ability to lead and develop a high-performing team.
• Strong problem-solving skills and a strategic mindset.
• An ability to thrive in a fast-paced and dynamic environment.
• Proven track record of leading cross-functional initiatives, hitting goals, and succeeding in a complex and fast-moving environment.
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets; SQL experience strongly preferred as is experience with Salesforce/Excel.
• Expert communication and interpersonal skills.

Skills

• Entrepreneurial – You have a bias towards action, an ownership mentality, and are able to thrive in a fast-paced, constantly changing work environment.
• Naturally curious – You always look for ways to innovate and improve and want to share the vision and direction of the company.
• Gritty – You roll up your sleeves and do whatever it takes to make things successful.
• Relationship-builder – You can influence and motivate people at all levels across a variety of job functions.
• Problem solver – You can independently translate high-level goals into actionable plans.

Nice to Haves

• Experience working with sales organizations.
• Experience with sales incentive design.
• Experience with Incentive Management tools (e.g., Anaplan, Xactly).

Pay

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

The national base pay range for this position within the United States, including Illinois and Colorado: $151,000—$222,100 USD.

In addition to base salary, the compensation for this role includes opportunities for equity grants.

Benefits

• 401(k) plan with employer matching.
• 16 weeks of paid parental leave.
• Wellness benefits.
• Commuter benefits match.
• Paid time off and paid sick leave in compliance with applicable laws (e.g., Colorado Healthy Families and Workplaces Act).
• Medical, dental, and vision benefits.
• 11 paid holidays.
• Disability and basic life insurance.
• Family-forming assistance.
• Mental health program.

Schedule

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

For hourly roles:

• Vacation accrued at about 1 hour for every 25.97 hours worked (e.g., about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week).
• Paid sick time accrued at 1 hour for every 30 hours worked (e.g., about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).