Jobs · Business Development

Senior Manager, Sales Operations

Ladders · United States · 4 days ago
RemoteRemoteBusiness Development$120k–$190k/yrFull-time

This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes in the Real Estate & Construction space. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance.

Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

  • Develop a deep understanding of the sales motion, workflows, and rep experience
  • Identify pain points, inefficiencies, and improvement opportunities in tools and processes
  • Translate frontline rep feedback into actionable enhancement recommendations
  • Serve as the internal voice of the rep for tooling and process decisions
  • Own the backlog of changes and enhancements for Salesforce
  • Aggregate and prioritize requests from sales leadership and cross-functional partners
  • Design testing protocols to validate the impact of changes before rollout

Qualifications

  • 6+ years of experience in Sales Operations, Revenue Operations, or a related field
  • Hands-on Salesforce experience required; Admin certification is a strong plus
  • Proven ability to manage a complex backlog and prioritize across competing stakeholder needs
  • Experience working cross-functionally with technical or product teams to deliver systems improvements
  • Demonstrated ability to drive tool adoption through documentation, training, and change management
  • Strong data analytics capability to identify trends and translate findings into recommendations
  • Excellent written and verbal communication skills, with the ability to craft technical briefs and executive narratives

Pay

$120,000 – $190,000 annually

Benefits

  • Full medical, dental, and vision package to fit your needs
  • Flexible vacation policy allowing for necessary time off
  • Pet discount plans and retirement plan with company match (401K)
  • Opportunity to work with motivated teammates on unique challenges
  • Eligibility for a competitive year-end performance bonus and equity package

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