Senior Manager, Sales Operations
Ladders · United States · 4 days ago
RemoteRemoteBusiness Development$120k–$190k/yrFull-time
This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes in the Real Estate & Construction space. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance.
Location: Remote - US based candidates only, no visa sponsorship available
Responsibilities
- Develop a deep understanding of the sales motion, workflows, and rep experience
- Identify pain points, inefficiencies, and improvement opportunities in tools and processes
- Translate frontline rep feedback into actionable enhancement recommendations
- Serve as the internal voice of the rep for tooling and process decisions
- Own the backlog of changes and enhancements for Salesforce
- Aggregate and prioritize requests from sales leadership and cross-functional partners
- Design testing protocols to validate the impact of changes before rollout
Qualifications
- 6+ years of experience in Sales Operations, Revenue Operations, or a related field
- Hands-on Salesforce experience required; Admin certification is a strong plus
- Proven ability to manage a complex backlog and prioritize across competing stakeholder needs
- Experience working cross-functionally with technical or product teams to deliver systems improvements
- Demonstrated ability to drive tool adoption through documentation, training, and change management
- Strong data analytics capability to identify trends and translate findings into recommendations
- Excellent written and verbal communication skills, with the ability to craft technical briefs and executive narratives
Pay
$120,000 – $190,000 annually
Benefits
- Full medical, dental, and vision package to fit your needs
- Flexible vacation policy allowing for necessary time off
- Pet discount plans and retirement plan with company match (401K)
- Opportunity to work with motivated teammates on unique challenges
- Eligibility for a competitive year-end performance bonus and equity package