Senior Manager, Sales Enablement & Analytics

About the role

The Sr Manager BI – (Commercial Enablement Trainer) will lead design and development efforts to create and launch a unified commercial workflow platform, develop and deliver training on a new end‑to‑end platform that spans insights, planning, execution, and reporting for the Omnichannel sales services and Business Intelligence teams, and work with cross‑functional teams to develop and deliver training focused on advanced, insight‑driven analytical solutions that provide actionable insights, business solutions, and proactive recommendations.

Responsibilities

• Design, develop, deliver and maintain multi‑faceted training programs supporting the adoption of new commercial workflows and applications and related business processes, including instructor‑led content, eLearning modules, job aids, reference guides, videos, and performance support tools.
• Provide training solutions that enable associates to effectively leverage AI‑generated insights, recommendations, alerts, and automated workflows while applying business judgment to drive commercial outcomes.
• Lead user readiness, adoption, reinforcement, and role‑transition strategies to ensure successful behavioral change across sales, category, analytics, and leadership audiences.
• Collaborate cross‑functionally with Acosta Group teams to develop high‑quality learning solutions that leverage effective tools, technologies, and instructional strategies.
• Train users to interpret analytical outputs, evaluate recommendation quality, understand business drivers, and convert insights into actionable business decisions.
• Create role‑based learning experiences for diverse user audiences.
• Facilitate virtual and in‑person training sessions, workshops, office hours, and onboarding programs.
• Develop case use studies and learning assessments to evaluate training effectiveness through feedback, adoption metrics, and performance measures.
• Support training initiatives across key workflow areas including insight generation, opportunity identification, recommendation development, effective presentation creation