Senior Manager, Sales Enablement & Analytics

About the role

The Sr Manager BI – (Commercial Enablement Trainer) will lead design and development efforts to create and launch a unified commercial workflow platform. This role involves developing, designing, and delivering training on a new end-to-end platform that spans insights, planning, execution, and reporting for the Omnichannel sales services and Business Intelligence teams. The position works with cross-functional teams to develop and deliver training focused on advanced, insight-driven analytical solutions that provide actionable insights, business solutions, and proactive recommendations.

Responsibilities

• Design, develop, deliver, and maintain multi-faceted training programs supporting the adoption of new commercial workflows, applications, and related business processes. This includes instructor-led content, eLearning modules, job aids, reference guides, videos, and performance support tools.
• Provide training solutions that enable associates to effectively leverage AI-generated insights, recommendations, alerts, and automated workflows while applying business judgment to drive commercial outcomes.
• Lead user readiness, adoption, reinforcement, and role-transition strategies to ensure successful behavioral change across sales, category, analytics, and leadership audiences.
• Collaborate cross-functionally with Acosta Group teams to develop high-quality learning solutions that leverage effective tools, technologies, and instructional strategies.
• Train users to interpret analytical outputs, evaluate recommendation quality, understand business drivers, and convert insights into actionable business decisions.
• Create role-based learning experiences for diverse user audiences.
• Facilitate virtual and in-person training sessions, workshops, office hours, and onboarding programs.
• Develop case use studies and learning assessments to evaluate training effectiveness through feedback, adoption metrics, and performance measures.
• Support training initiatives across key workflow areas including insight generation, opportunity identification, recommendation development, effective presentation creation, execution tracking, reporting, and performance measurement.
• Support change management activities by creating communication plans, adoption resources, and user engagement strategies.
• Partner with stakeholders to identify skill gaps and develop targeted training solutions that improve user adoption and productivity.
• Serve as a trusted advisor to business teams regarding learning strategies, user readiness, and continuous improvement opportunities.
• Lead training to transition users from previous business processes to utilizing the new platform to drive their business practices and decisions.
• Design and deliver engaging training and comprehensive learning materials.
• Collaborate with leaders to identify training needs and build targeted learning materials.
• Manage multiple concurrent projects while maintaining attention to detail and prioritizing effectively.
• Evaluate training effectiveness, collect feedback, assess learning outcomes, and recommend improvements.
• Analyze data and offer strategic recommendations across product, pricing, promotion, and placement.
• Train associates to maximize the commercial system to effectively analyze data, generate insights and data-driven recommendations, diagnose drivers, identify opportunities, track execution, and monitor performance.

Requirements

• Minimum of High School Diploma/GED; Bachelor’s degree in Business, Education, Communications, or related field is preferred.
• Strong understanding of the sales process and business intelligence data, with the ability to interpret data and deliver actionable insights.
• Knowledge of adult learning principles and training methodologies.
• Flexible and adaptable, with the ability to thrive in a fast-paced environment and effectively respond to evolving business needs and priorities.
• Knowledgeable in commercial business processes, learning technologies, content development, and storytelling.
• Preferred experience in Project Management, Sales Enablement, and/or AI-assisted workflows.
• Skilled in analyzing business challenges, preparing data-driven plans, and identifying growth opportunities.
• Effective communicator with strong presentation skills, able to adapt to diverse audiences.
• Experienced managing projects independently, breaking down complex problems, and tracking progress.
• Ability to build strong stakeholder relationships and translate strategic goals into actionable plans.
• Advanced proficiency in Excel, PowerPoint, and Teams.
• Ability to quickly learn and be proficient in Articulate Rise, Articulate Storyline, Camtasia Video Software, and Genially.

Schedule

Approximately 25% travel required.

Pay

Salary range: $84,100.00 - $100,000.00 per year.

About Us

Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement.