Jobs · Management · Illinois

Senior Manager, Revenue Operations

Tacton · Chicago, IL · 1 mo ago
Management$120k–$150k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Benefits, Pay, maybe Skills? The posting includes sections: description (core mandate, what you will do), requirements, benefits (Competitive benefits, flexibility, gym membership, hybrid, PTO), pay (salary range). Also maybe "Skills" not explicit. We'll include sections only if content present. We must not repeat job title. No Job ID. Remove boilerplate like recruitment process steps? The instruction says remove application instructions. The "What To Expect During The Recruitment Process" is application instructions; we should drop that. Also remove duplicated lines like repeated company description. Keep substantive info. We need to preserve all substantive information: description of role, responsibilities, requirements, benefits, pay. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to decide how to structure. Potential sections: - About the role (maybe a brief overview). Could be first paragraph summarizing role. - Responsibilities: list of duties (core mandate, what you will do). Could be bullet list. - Requirements: bullet list. - Benefits: bullet list (Gym membership, flexible hybrid, PTO, wellness days, competitive benefits, flexibility, etc.) - Pay: maybe a paragraph with salary range. We must not create sections with filler like "not specified". We have actual content for each. We must not include "Skills" unless present; we have requirements covering skills. Let's extract content. From posting: Tacton is seeking a Senior Manager, Revenue Operations to act as the primary operational partner to the SVP of Sales (North America). This role sits at the intersection of revenue growth and operational governance, requiring a unique ability to drive commercial performance while enforcing discipline, data integrity, and process adherence. You will operate in close partnership with the sales organization, contributing insights to pipeline reviews, deal discussions, and forecasting cadences without owning or leading the sales management process. At the same time, you will serve as a control point for deal quality, CRM hygiene, and quote-to-cash execution. You will work directly with Account Executives on active opportunities, providing candid, data-driven guidance on deal strategy, qualification, and next steps. Your role is to improve deal quality and win rates through insight and challenge, not to manage salespeople or own deal execution. Core Mandate: Growth & Governance Revenue Growth & Sales Effectiveness - Act as a strategic advisor to the SVP of Sales, providing data-driven insights to improve pipeline health, deal progression, and win rates - Proactively identify risks and opportunities across the pipeline and guide AEs and sales leadership on actions required to improve outcomes - Support and enhance pipeline reviews, deal inspections, and forecasting processes by providing structured insights, risk assessments, and recommendations to sales leadership - Drive adoption of best practices in opportunity management, qualification (e.g. MEDDIC), and sales execution Governance, Compliance & Data Integrity - Enforce adherence to sales rules of engagement, approval processes, and commercial policies - Ensure high standards of CRM data quality, pipeline accuracy, and forecasting integrity - Act as a key stakeholder in deal structuring, approvals, and contract governance - Maintain discipline across the quote-to-cash process to ensure accurate downstream reporting and invoicing What You Will Do Revenue Growth & Sales Effectiveness - Support territory planning, pipeline coverage analysis, and performance tracking - Work directly with AEs and sales leadership to provide structured recommendations to improve deal outcomes - Analyze pipeline, activity, and performance data to identify trends, risks, and opportunities - Deliver candid, constructive feedback, grounded in data and insights, even when it challenges current deal strategy - Prepare and deliver structured insights ahead of pipeline and deal review processes, highlighting stalled or at-risk opportunities and recommended actions for sales leadership Gong, Enablement & Coaching - Leverage Gong insights to conduct targeted deal reviews with AEs, highlighting risks, missed signals, and improvement opportunities - Provide evidence-based feedback using call data to improve messaging, discovery quality, and stakeholder alignment - Build and maintain enablement libraries in Gong in collaboration with Product Marketing and Product Management - Translate call and deal insights into scalable coaching programs, playbooks, and training materials - Support sales leadership with actionable insights for coaching AEs and improving win rates AI-Driven Growth & Efficiency - Identify and implement AI-driven opportunities to improve sales effectiveness, pipeline quality, and operational efficiency - Leverage AI tools (e.g. Gong, CRM analytics, and emerging technologies) to: - Improve deal inspection and risk identification - Automate manual processes and reporting - Enhance forecasting accuracy and pipeline visibility - Partner with Go-to-Market teams to embed AI into daily workflows and decision-making Governance & Deal Quality - Act as a control point for deal structuring, pricing governance, and approval workflows - Ensure all deals comply with internal policies and approval matrices - Support complex deal execution by coordinating with Legal, Finance, and other stakeholders Quote-to-Cash & Data Integrity - Ensure accuracy and completeness across the quote-to-cash process - Maintain high data quality standards across CRM and revenue systems - Perform regular audits of key data points including ARR, pipeline, and deal attributes - Ensure deal data is structured to support downstream processes such as invoicing and reporting Requirements - 5+ years of experience in Revenue Operations or Sales Operations in a high-growth SaaS environment - Proven experience partnering closely with senior sales leadership (e.g. VP/SVP level) - Proven ability to influence Account Executives and improve deal outcomes without formal authority - Strong analytical skills with experience in data modeling, reporting, and dashboarding - Hands-on experience using Gong (or similar) for deal inspection, coaching, and enablement - Experience leveraging AI tools to drive sales efficiency and improve decision-making - Deep understanding of sales processes, pipeline management, forecasting, and CRM best practices - Strong knowledge of quote-to-cash processes, deal governance, and approval workflows - High level of integrity and attention to detail, with a track record of maintaining data quality and enforcing standards - Ability to balance commercial agility with operational discipline - Confidence to challenge stakeholders and enforce standards when required Benefits / What To Expect? Actually "Why Tacton?" includes: - Competitive benefits - Flexibility in how we work - Culture that values learning and collaboration - Complimentary Gym Membership - Flexible hybrid setup - 3x a week at the office - 30 days of paid time off – 20 days of PTO, 10 Wellness Days Also mention stable company etc but that's descriptive. Pay: "The estimated base salary for this position is $120,000 to 150,000 annually." We'll output HTML. Structure:

    About the role

    ... paragraph summarizing role ...

    Responsibilities

    • ... each bullet ...
    • ...
    We need to decide grouping: Could combine all responsibility bullets into one list. That's okay. Similarly Requirements list. Benefits list. Pay: maybe

    Pay

    ...

    We must not include sections with filler. All good. Now produce HTML fragment only. Let's craft paragraphs. About the role paragraph: combine first two paragraphs: "Tacton is seeking a Senior Manager, Revenue Operations to act as the primary operational partner to the SVP of Sales (North America). This role sits at the intersection of revenue growth and operational governance, requiring a unique ability to drive commercial performance while enforcing discipline, data integrity, and process adherence. You will operate in close partnership with the sales organization, contributing insights to pipeline reviews, deal discussions, and forecasting cadences without owning or leading the sales management process. At the same time, you will serve as a control point for deal quality, CRM hygiene, and quote-to-cash execution. You will work directly with Account Executives on active opportunities, providing candid, data-driven guidance on deal strategy, qualification, and next steps. Your role is to improve deal quality and win rates through insight and challenge, not to manage salespeople or own deal execution." That's fine. Responsibilities: list all bullet points from Core Mandate and What You Will Do sections. Could be long but okay. We'll list them as
  • items. Requirements: list. Benefits: list. Pay: paragraph. Let's craft. Be careful to not include duplicated lines. Ensure we capture all unique responsibilities. I'll extract responsibilities list: From Core Mandate: - Act as a strategic advisor to the SVP of Sales, providing data-driven insights to improve pipeline health, deal progression, and win rates - Proactively identify risks and opportunities across the pipeline and guide AEs and sales leadership on actions required to improve outcomes - Support and enhance pipeline reviews, deal inspections, and forecasting processes by providing structured insights, risk assessments, and recommendations to sales leadership - Drive adoption of best practices in opportunity management, qualification (e.g. MEDDIC), and sales execution - Enforce adherence to sales rules of engagement, approval processes, and commercial policies - Ensure high standards of CRM data quality, pipeline accuracy, and forecasting integrity - Act as a key stakeholder in deal structuring, approvals, and contract governance - Maintain discipline across the quote-to-cash process to ensure accurate downstream reporting and invoicing From What You Will Do: Revenue Growth & Sales Effectiveness: - Support territory planning, pipeline coverage analysis, and performance tracking - Work directly with AEs and sales leadership to provide structured recommendations to improve deal outcomes - Analyze pipeline, activity, and performance data to identify trends, risks, and opportunities - Deliver candid, constructive feedback, grounded in data and insights, even when it challenges current deal strategy - Prepare and deliver structured insights ahead of pipeline and deal review processes, highlighting stalled or at-risk opportunities and recommended actions for sales leadership Gong, Enablement & Coaching: - Leverage Gong insights to conduct targeted deal reviews with AEs, highlighting risks, missed signals, and improvement opportunities - Provide evidence-based feedback using call data to improve messaging, discovery quality, and stakeholder alignment - Build and maintain enablement libraries in Gong in collaboration with Product Marketing and Product Management - Translate call and deal insights into scalable coaching programs, playbooks, and training materials - Support sales leadership with actionable insights for coaching AEs and improving win rates AI-Driven Growth & Efficiency: - Identify and implement AI-driven opportunities to improve sales effectiveness, pipeline quality, and operational efficiency - Leverage AI tools (e.g. Gong, CRM analytics, and emerging technologies) to: - Improve deal inspection and risk identification - Automate manual processes and reporting - Enhance forecasting accuracy and pipeline visibility - Partner with Go-to-Market teams to embed AI into daily workflows and decision-making Governance & Deal Quality: - Act as a control point for deal structuring, pricing governance, and approval workflows - Ensure all deals comply with internal policies and approval matrices - Support complex deal execution by coordinating with Legal, Finance, and other stakeholders Quote-to-Cash & Data Integrity: - Ensure accuracy and completeness across the quote-to-cash process - Maintain high data quality standards across CRM and revenue systems - Perform regular audits of key data points including ARR, pipeline, and deal attributes - Ensure deal data is structured to support downstream processes such as invoicing and reporting We could flatten sub-bullets under AI tools as separate items. Now Requirements list: - 5+ years of experience in Revenue Operations or Sales Operations in a high-growth SaaS environment - Proven experience partnering closely with senior sales leadership (e.g. VP/SVP level) - Proven ability to influence Account Executives and improve deal outcomes without formal authority - Strong analytical skills with experience in data modeling, reporting, and dashboarding - Hands-on experience using Gong (or similar) for deal inspection, coaching, and enablement - Experience leveraging AI tools to drive sales

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