Senior Manager, Retail Sales Enablement

About the role

Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States. For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better. As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact.

The Samsung Electronics America Retail Division is a growing and best-in-class organization within Samsung worldwide. We continue to challenge the existing retail models and processes to make this team the home for talented, driven, and creative professionals, who want to be on the front lines of consumer electronics sales. Our team relishes the opportunity to push Samsung’s retail capabilities to be the new paradigm for consumer engagement. With our partnerships with the top consumer electronics retailers and its own experiential sites, the SEA Retail Division is delivering a consumer experience to maximize both sales and consumer satisfaction. If you are an individual who looks forward to finding opportunity in the challenges of building the best and most effective retail experience, then Samsung Electronics America’s Retail Division has a fulfilling home and work family for you.

Responsibilities

• The Senior Manager of Retail Sales Enablement will be responsible for all sales development and sales support processes and operations.
• This leader will develop and improve end-to-end processes, for current and new field sales initiatives.
• This role will build the sales support strategy in support of the Field Execution Team, in the delivery of sales.
• The role also includes gathering insights from the field, determine system enhancements, project managing process development and enhancements, and creating launch processes for the field team.
• Paying close attention to what works well and what doesn’t, the Retail Sales Enablement Senior Manager will be agile in cross functional partnerships with other capabilities, the field leadership and partners within the company and the vendor community.
• Program management of third-party vendors and support teams including requesting budgets and creating headcounts.
• This leader will be the central point of communication for our corporate and retail field teams, utilizing effective communication, a strategic mindset, collaboration, organizational savvy