Senior Manager, Recruiting Operations

About the role

The Senior Manager of Recruiting Operations at Ironclad is a pivotal role in scaling a high-impact recruiting engine at a critical phase of growth. This position requires a visionary, systems-oriented leader who can design and operationalize programs, processes, and enablement strategies that power consistent, high-quality hiring outcomes across the business.

Responsibilities

• Manage Recruiting Coordinators and Recruiting Operations for the company enabling high quality hiring at speed.
• Drive continuous process improvement, consistency and operational excellence across recruiting teams globally.
• Architect and maintain a scalable recruiting infrastructure (systems and processes) with a relentless focus on leveraging AI and automation to eliminate friction, reduce manual effort, and accelerate high-volume hiring.
• Lead change management efforts, rapidly iterating on systems and training teams to maximize adoption of new, AI-driven workflows.
• Drive strategic workforce planning in partnership with Finance and People leaders, delivering data-backed hiring forecasts, capacity models, and scenario analyses.
• Lead recruiting analytics, providing executive-level insights on capacity, risk, timelines, and strategic trade-offs along with translating data into actionable insights that improve team performance.
• Elevate organizational hiring capability by developing structured interviewing frameworks, creating best-practice playbooks, and building comprehensive enablement programs for recruiters and hiring managers.
• Partner closely with Talent Acquisition leadership to reinforce high standards for candidate experience and overall hiring outcomes.

Requirements

• 8+ years of progressive leadership in Recruiting Operations, Workforce Planning, or People Operations, ideally within a high-growth, technology-driven environment.
• Expertise with modern recruiting systems and recruiting technology, including ATS, scheduling, and analytics tooling. Experience with Ashby and Ashby Analytics is strongly preferred.
• Demonstrated expertise in leveraging AI and intelligent automation to fundamentally transform recruiting efficiency and candidate engagement.
• Advanced analytical fluency and the ability to build predictive models that directly inform and drive executive decision-making.
• Proven track record of successfully architecting recruiting infrastructure that scales.
• Experience building enablement programs and improving hiring manager and interviewer effectiveness.
• A builder’s mindset and passion for innovation; eager to pilot new technologies and lead teams through transformative digital change.
• Exceptional skills in stakeholder management, cross-functional collaboration, program execution, and change management.

Qualifications

• Expertise with modern recruiting systems and recruiting technology, including ATS, scheduling, and analytics tooling.
• Experience with Ashby and Ashby Analytics is strongly preferred.
• Demonstrated expertise in leveraging AI and intelligent automation to fundamentally transform recruiting efficiency and candidate engagement.
• Advanced analytical fluency and the ability to build predictive models that directly inform and drive executive decision-making.
• Proven track record of successfully architecting recruiting infrastructure that scales.
• Experience building enablement programs and improving hiring manager and interviewer effectiveness.
• A builder’s mindset and passion for innovation; eager to pilot new technologies and lead teams through transformative digital change.
• Exceptional skills in stakeholder management, cross-functional collaboration, program execution, and change management.

Skills

• Leverage AI and intelligent automation to fundamentally transform recruiting efficiency and candidate engagement.
• Build predictive models that directly inform and drive executive decision-making.
• Successfully architect recruiting infrastructure that scales.
• Build enablement programs and improve hiring manager and interviewer effectiveness.
• Pilot new technologies and lead teams through transformative digital change.
• Stakeholder management, cross-functional collaboration, program execution, and change management.

Benefits

• Base Salary Range: $165,000 - $200,000
• Compensation Range: $165K - $200K

Pay

• Base Salary Range: $165,000 - $200,000
• Compensation Range: $165K - $200K

Schedule

• Full-time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available.
• Market-leading leave policies, including gender-neutral parental leave and compassionate leave.
• Paid time off - take the time you need, when you need it.
• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use.
• Mental health support through Modern Health, including therapy, coaching, and digital tools.
• Pre-tax commuter benefits (US Employees).
• 401(k) plan with Fidelity with employer match (US Employees).
• Regular team events to connect, recharge, and have fun.
• Opportunity to help build the company you want to work at.