Senior Manager, RCM Operations

About the role

Barti is a venture-backed startup dedicated to transforming the way eye care practices operate through AI-powered software. The company recently secured a Series A funding round and is expanding its services to more practices.

Responsibilities

• Manage and grow a team of RCM associates and contractors, overseeing hiring, training, coaching, and performance management.
• Own the daily execution of the revenue cycle, including medical coding, claims submission, payment posting, denial management, and A/R follow-up, with a focus on efficiency and compliance.
• Lead high-priority projects from inception to completion, including new client implementations, process overhauls, and system rollouts, ensuring alignment with the Head of RCM.
• Track and report on key performance indicators (KPIs) such as clean claim rate, days in A/R, and net collection rate, and recommend improvements to the RCM strategy.
• Show up in key client conversations, fostering trust and strengthening relationships between Barti and external healthcare practices.
• Ensure compliance with HIPAA and payer-specific guidelines, and develop processes and documentation to support a growing team.

Requirements

• At least 5 years of experience in healthcare revenue cycle management, medical billing, or healthcare operations, with at least 2 years of experience managing mid-size teams.
• Strong proficiency in RCM technology, including clearinghouses, EHR/PM systems, and advanced tools for managing denials.
• A strong analytical mindset with experience using operational data to manage team performance and identify areas for improvement.
• Exceptional people management skills, including experience in hiring, coaching, and developing a remote team of associates and/or contractors.
• A proven track record of meaningful client engagement, with the ability to communicate effectively and build trust with external stakeholders.
• Highly organized and self-motivated, with the ability to thrive in a fast-paced startup environment.

Qualifications

• Experience with RCM in the eye care (optometry or ophthalmology) industry.
• Professional coding certification (e.g., CPC, COC).
• Experience managing RCM for external healthcare practices.
• Hands-on experience with RCM platforms such as TriZetto, Availity, or similar.
• Knowledge of 837/835 file forms.
• Experience managing a mix of full-time employees and contractors.

Skills

• Strong project management and organizational skills.
• Excellent communication and client relationship-building abilities.
• Proficiency in healthcare regulatory compliance.
• Ability to work independently and as part of a team.

Benefits

• Remote work from anywhere in the U.S.
• Competitive salary range: $80,000 - $100,000 base, with an additional $15,000 - $25,000 variable pay based on RCM metrics.
• Equity in a fast-growing startup.
• Health, vision, and dental benefits.
• Unlimited PTO.
• Annual professional development stipend.
• A high-impact role with ample room for growth, ownership, and creativity.