Senior Manager - Quality

About the role

The Quality Manager plays a critical governance and partnership role in ensuring the adherence to quality standards and supporting continuous improvement initiatives within Maersk Contract Logistics China. The role focuses on ensuring quality processes are executed, facilitating partnerships with stakeholders, and providing insights to uphold compliance and mitigate risks. As an individual contributor, the Quality Manager collaborates closely with operational teams to achieve shared quality objectives. The role is expected to provide thought-leadership around the quality management system framework, identifying and participating in initiatives to strengthen the tools and practices adopted across the business and fostering collaboration with other Areas/countries. As a quality leader, he/she strengthens partnerships with operations and site operation teams and provides critical insights to the business to uphold compliance and mitigate risks and most importantly to meet customer requirements. In order to succeed in this role, regular travel within China is required.

Responsibilities

• Governance and Compliance: Implement and maintain quality frameworks and standards aligned with China and regional goals and conduct reviews, audits, and assessments to ensure QMS and regulatory compliance. Identify compliance gaps and collaborate on corrective actions.
• Stakeholder Partnership: Guide site operation teams on quality standards and best practices, building relationships with site leaders and area MCL leaders to align on quality goals. Collaborate cross-functionally to integrate quality into business processes.
• Risk Identification and Mitigation: Identify and escalate quality risks to leaders. Propose and implement risk mitigation strategies with stakeholders.
• Performance Monitoring and Reporting: Analyze area-specific quality metrics and share insights with leaders. Provide updates on trends and improvement areas.
• Continuous Improvement & Quality Excellence: Drive initiatives to enhance quality performance and reduce defects. Identify and implement best practices across sites.
• Training and Enablement: - ups