Senior Manager, Provider Recruiting Operations

Job Summary

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Provider Recruiting Operations based in United States. This is a high-impact leadership role at the intersection of recruiting, operations, and marketplace strategy.

About the Role

You will help scale and strengthen a nationwide network of independent court reporting professionals. The role combines strategic ownership with hands-on execution, giving you direct influence over recruiting performance and provider growth. You will build scalable systems, optimize recruiting funnels, and create onboarding experiences that drive long-term engagement.

Responsibilities

• Own recruiting targets across individual markets, ensuring the network has the right number and mix of providers in the right locations at the right time.
• Lead the identification, engagement, recruitment, and onboarding of new court reporters onto the platform.
• Develop and continuously refine the provider value proposition, clearly communicating the benefits of joining and participating in the network.
• Build, manage, and optimize the full recruiting funnel, from outbound sourcing and initial engagement through onboarding and active participation.
• Establish performance metrics and provide regular recruiting readouts, identifying funnel drop-offs, performance gaps, and opportunities for improvement.
• Design and streamline provider onboarding processes, including administrative workflows and introductions to relevant tools and technology.
• Evaluate industry events, sponsorships, and other recruiting channels to determine their effectiveness and return on investment.
• Develop deep knowledge of the court reporting industry, including certifications, provider specialties, job types, market dynamics, and the factors that influence provider decisions.
• Partner with Marketing, Product, Operations, and Data teams to develop recruiting materials, improve tools and workflows, and share actionable feedback.
• Lead and support team members through clear goals, coaching, performance management, and a strong focus on achieving recruiting outcomes.
• Continuously identify new approaches to improve provider acquisition, activation, engagement, and retention.

Requirements

• 3+ years of experience in a high-volume staffing organization, recruiting operation, or two-sided marketplace environment.
• Proven leadership and people-management experience, with the ability to motivate teams and establish clear accountability.
• Demonstrated success owning market-level recruiting targets, including planning, execution, measurement, and performance optimization.
• Experience building and managing full-cycle recruiting funnels, from outbound sourcing through onboarding and activation.
• Strong operational and process-management skills, particularly in designing, scaling, and continuously improving recruiting systems.
• Excellent interpersonal skills, with the ability to establish trust and build meaningful relationships with professionals from diverse backgrounds.
• Strong analytical and performance-management capabilities, with the ability to use recruiting data to identify trends, diagnose problems, and guide decisions.
• Ability to rapidly learn a new industry and become fluent in its terminology, mechanics, and market dynamics.
• Highly adaptable, persistent, and action-oriented, with the judgment to pivot quickly when an approach is not delivering the desired results.
• Comfortable working in a fast-paced, evolving environment where priorities can change and new processes need to be created from the ground up.

Benefits

• Competitive annual salary of $130,000–$165,000.
• Employer-sponsored health, vision, and dental benefits for employees and dependents.
• Wellness and mental health benefits available to employees and their families.
• Flexible paid time off designed to support a healthy work-life balance.
• Equity options providing an opportunity to participate in the organization's long-term growth.
• Monthly stipend to help offset internet and phone expenses.
• Fully remote work environment with a flexible schedule.
• Opportunity to take on meaningful leadership responsibilities while helping scale a nationwide provider network.