Senior Manager - Projects & Furniture @ Major Tech Client

What this job involves

The Senior Manager - Projects & Furniture provides expertise in operational planning, furniture projects, workplace design, and daily furniture requests within the Client's real estate portfolio. This role focuses on overseeing all projects within their assigned region/zone as it relates to furniture activity. They manage a team of Furniture Placement Managers (FPMs) and are accountable for all aspects of that team’s activity.

• Ensure FPMs have set up project files, folders, and templates at the start of each project, providing best practices.
• Manage the tracker throughout each project and help oversee the partnership between the third-party furniture dealer/vendor and JLL’s Interior Design Team and Relocation Project Managers.
• Lead project-specific reporting to the client and maintain records in a manner that protects client and JLL confidentiality.
• Manage the tracking of project hours, spend, and vendor activities relative to assignment and complete JLL internal and client project close-out.
• Lead all complex furniture projects and re-configurations and oversee all smaller project activity within their dedicated region/zone.
• Be the point of contact and subject matter expert for furniture activity within their region/zone.
• Be accountable for the schedule and budget for all furniture activity within their region/zone.
• Lead all lessons learned and continuous improvements for their region/zone.

What is your day to day?

• Plan and successfully manage large and complex furniture projects and any activity related to executive suites or sensitive clients.
• Oversee a team who will manage small to medium-sized furniture projects and furniture-related activity.
• Manage the majority of a complex project by self and/or supervise additional staff for execution.
• Develop and implement furniture project plans, schedules, and budgets through collaboration with facility, project, and vendor managers and adhere to them.
• Prepare/update reporting, dashboards, metrics, and maintain files for due diligence and financials.
• Serve as the furniture single point of contact for your region/zone.
• Lead furniture zone meetings each week.
• Work independently; anticipate upcoming required project tasks and initiate activities for self and others.
• Participate in presentation interviews, convey key points, and answer potential client questions with a firm understanding of the project.
• Collaborate with Space Management, Project Management, Facility Management, and other vendor team members on all efforts.
• Interface with designers and clients to develop options, finalize project concepts, and prepare final documents for client approval.
• Engage with Strategic Planning team, Relocation Project Managers, and JLL Project Managers as needed for scope and cost-related projects.

Required Experience & Technical Skills

• Significant experience in project management, furniture industry, or commercial construction management.
• People or vendor management experience.
• Experience managing a project schedule and project budget.
• Strong written and verbal communication.
• Effective meeting management.
• Knowledge of Project Management.
• Able to coordinate colleagues, vendors, partners in a fast-paced environment.
• Able to manage multiple activities successfully with minimal guidance.
• Strong interpersonal skills with an ability to interact with executive-level external and internal clients.

Preferred Experience & Technical Skills

• Experience managing electrical and data activity as it relates to furniture or commercial spaces.
• Advanced knowledge of furniture systems, furniture installations, and furniture reconfigurations.
• Experience in a CMMS technology with a move management module and/or client facilities management system.
• Knowledge of construction or commercial real estate industry.
• Enhanced ability to utilize the Google Suite of tech (Sheets, Slides, etc).
• Familiarity with architectural drawings and furniture and space planning concepts.
• Background in the furniture industry is highly desirable.
• Highly organized with strong analytical skills.
• Able to multi-task in a fast-paced environment and work both in a team and independently.