Senior Manager, Project Delivery

About the role

The Senior Manager, Project Delivery will lead and develop a high-performing team of Project Managers, Scrum Masters, and Business Analysts. This role is crucial in driving continuous improvement across project delivery practices, ensuring consistency and excellence in delivery across a diverse portfolio using Agile, hybrid, and traditional methodologies.

Responsibilities

• Lead, coach, and mentor a team of Project Managers, Scrum Masters, and Business Analysts to foster high-performing, self-organizing teams.
• Develop and evolve project delivery practices across teams, ensuring alignment with organizational goals and strategies.
• Partner with Business leaders, Engineering, and other cross-functional leaders to ensure efficient and consistent delivery of business value.
• Cheer the adoption of project delivery frameworks (e.g., Scrum, Kanban, hybrid, waterfall), tailoring approaches as needed to fit team and organizational needs.
• Drive the development and implementation of project delivery best practices, standards, and tools across multiple methodologies.
• Lead quarterly planning sessions ensuring that risks, dependencies, and resources are identified, tracked, and managed.
• Provide coaching across Agile, hybrid, and waterfall practices.
• Lead the adoption of activities such as business visioning, roadmap development, stakeholder engagement, requirements management, journey mapping, release and implementation planning, backlog management, project planning, and delivery governance.
• Identify and implement process improvements to enhance delivery efficiency, transparency, and team satisfaction.
• Support and influence change management initiatives to drive delivery maturity across the organization.
• Establish key metrics and reporting for team performance, delivery health, and process effectiveness ensuring metrics align to methodology.
• Lead the adoption of activities such as business visioning, roadmap development, stakeholder engagement, requirements management, journey mapping, release and implementation planning, backlog management, project planning, and delivery governance.
• Support and influence change management initiatives to drive delivery maturity across the organization.
• Establish key metrics and reporting for team performance, delivery health, and process effectiveness ensuring metrics align to methodology.
• Promote a culture of continuous learning, feedback, and adaptation.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in a related field.
• 8+ years of experience in project delivery roles (e.g., Program Manager, Project Manager, Scrum Master, Agile Coach, BA), with at least 3+ years in a leadership capacity.
• Deep understanding of project delivery frameworks (Scrum, Kanban, hybrid traditional project management, SAFe, etc.) and proven experience in scaling across multiple teams.
• Strong people leadership skills with experience managing cross-functional and distributed teams.
• Excellent facilitation, coaching, and conflict resolution skills.
• Strong analytical and problem-solving abilities with a focus on value delivery.
• Experience with project delivery tools (e.g., Jira, Confluence, Smartsheet, etc.).