Senior Manager, Production & Release Management

About the role

As Senior Manager, Production & Release Management, you'll lead the team that gets Courses & Career products out the door. Every course educators use started as a production plan your team owned. You'll decide how the work gets sequenced, what the quality bar is, and where AI and automation can take manual effort out of the process. You'll work shoulder to shoulder with Product and Program Management to make delivery dates real, and you'll grow a team that can handle a portfolio that keeps getting bigger.

Responsibilities

• Lead the building, testing, publishing, and release of Courses & Career products, turning roadmap priorities into production plans and release milestones.
• Manage, coach, and grow the Production and Release Management team, setting expectations and building capability across concurrent releases.
• Partner with Product Management, Program Management, and content teams to align scope, sequencing, and delivery dates with real capacity.
• Own catalog integrity end to end, including release, retirement, and decommissioning of offerings.
• Bring AI and automation into production and release workflows to lift throughput and quality.
• Manage vendors and contractors who support scaled production, holding them to clear scope and quality expectations.
• Communicate status, risks, and constraints to leadership, and respond to external changes such as state standard revisions.

Requirements

• Bachelor's degree, master's or equivalent experience preferred.
• 8 or more years in education, curriculum development, or content production.
• 5 or more years of operational leadership experience, including managing a team directly.

Qualifications

• Experience setting clear expectations, giving honest feedback, and developing people.
• Deep knowledge of content production workflows, including multimedia and LMS platforms.
• Understanding of clean release practices: quality gates, versioning, and publishing.
• Ability to juggle multiple concurrent projects in a fast-paced, cross-functional environment.
• Skill at solving cross-team problems and making fixes stick.
• Strong communication with both technical and non-technical audiences.
• Track record building strong working relationships with internal partners, vendors, and contractors.
• Enthusiasm for AI and emerging technology and ability to apply it to scale production and elevate quality.
• Quick learner who adapts to new tools and systems.
• Willingness to take on evolving responsibilities based on business needs.

Pay range for this role: $100,000—$110,000 USD

Benefits

• Medical, dental, and vision insurance with various plan options.
• 401(k) retirement plan with company matching.
• Time away program, volunteer time away, and a winter office closure at the end of December.
• Resources to promote wellness.