Senior Manager – Production Experience and Marquee Content - Gartner C-Level Communities

Primary Responsibilities

• Lead the standardization and execution of the in-room experience for all GCC conferences, ensuring a global consistency and an exceptional attendee experience
• Partner with internal stakeholders to develop new processes to ensure flawless execution of on-site experiences
• Develop, maintain, and implement event assets, guides, and templates to support consistent delivery, brand alignment and enhance the overall content experience of the onsite experience
• Collaborate with marketing to ensure all on-site event touchpoints reflect the GCC value proposition and brand guidelines
• Establish and implement a GCC branding guidebook and unified key messages for all onsite event elements
• Deliver training and resources to internal and external partners, ensuring globally consistent onsite delivery
• Gather and analyze feedback from internal stakeholders and community members to drive continuous improvement and innovation initiatives for an enhanced attendee experience
• Support the implementation of best practices and operational improvements across the GCC portfolio

Stakeholder Collaboration

• GCC Production, Operations, Logistics and Content Teams
• GCC Marketing and Brand Teams
• GCC Community Engagement Teams
• External Vendors and Partners

Qualifications

• Bachelor’s degree or equivalent
• 5-7+ years’ experience in conference management, conference project management, content production, event production or related fields
• Strong project management skills and attention to detail
• Experience with agency and vendor management
• Excellent communication, collaboration, and stakeholder management abilities
• Demonstrated ability to drive process improvement and standardization initiatives
• Passion for delivering exceptional customer and community experiences
• Creative thinker with attention to detail
• Executive presence and confident decision-making
• Willingness to travel as required