Senior Manager, Product Management - Machine Learning and AI

About the role

Product Management at Capital One is a dynamic field that involves reimagining traditional approaches, identifying value creation opportunities, and driving innovative and sustainable customer experiences through technology. Our mission is to grow and transform our company through investments in growth and innovation, aiming to become a leader in the digital revolution.

Responsibilities

• Define clear and actionable problem statements to guide team efforts and align with customer needs.
• Collaborate with data scientists and engineers to develop and deploy ML and GenAI solutions that support customer engagement and acquisition.
• Work across teams to build products that facilitate seamless and scalable model development, strategic decision-making, and product practice development.
• Guide your team and cross-functional stakeholders in four key areas: Human Centered, Business Focused, Technology Driven, and Transformational Leadership.
• Develop and communicate a 3-year vision to senior stakeholders, ensuring alignment on risks and impediments.
• Recruit and mentor top talent, fostering a collaborative and inclusive environment.

Requirements

• Currently holds or is obtaining a Bachelor's or Master’s Degree in a quantitative field or equivalent experience.
• Experience in Product Management or a related field.
• Experience translating business strategy into consumer-facing digital products.

Qualifications

• Intellectually curious, comfortable with ambiguity, and eager to learn and take on new challenges.
• Able to communicate complex ideas clearly and influence cross-functional teams.
• Proactive, organized, and able to manage multiple tasks and priorities.
• Passionate about product development and customer-focused.
• Learns quickly and demonstrates humility when seeking help.
• Works well in a team environment and builds strong relationships.

Skills

• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to lead and mentor a team.
• Knowledge of ML and GenAI technologies.
• Experience with agile methodologies and product development processes.

Benefits

Capital One offers a comprehensive benefits package that includes:

• Comprehensive health insurance options.
• Financial wellness programs.
• Flexible spending accounts.
• Retirement savings plans.
• Employee assistance programs.

Pay

Salaries for this role vary by location and are listed below:

• Chicago, IL: $182,500 - $208,300 for Sr. Mgr, Product Management; $149,800 - $171,000 for Manager, Product Management
• McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management; $164,800 - $188,100 for Manager, Product Management
• New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management; $179,700 - $205,100 for Manager, Product Management

Schedule

This role is full-time.

Benefits

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI).

Equal Opportunity Employer

Capital One is an equal opportunity employer committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.