Senior Manager, Product Management - Machine Learning and AI

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About The Team

In Card Intelligence, we’re using ML and GenAI to build the future of how we engage and acquire our customers. As a product leader in our Marketing & Acquisitions team, you’ll collaborate with talented data scientists and engineers to develop and deploy solutions to help support our customers. You’ll also work across teams to build products that enable seamless and scalable model development, influence strategic decisions, and contribute to building a thriving product practice in support of our overall Machine Learning capabilities.

Responsibilities

• Human Centered
  • Define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery.
  • Leverage customer insights to shape priorities and roadmap development while advocating for and driving alignment between stakeholders.
• Business Focused
  • Own and prioritize three-year ML infrastructure and model delivery roadmaps that tie to business outcomes.
  • Identify points of leverage in complex problems or systems, and utilize data effectively to define success metrics.
  • Exercise balanced judgment in decisions about risks of both actions taken and not taken while innovating in a well-managed way.
• Technology Driven
  • Understand and leverage technology and end-state architecture vision to partner with technology teams to drive comprehensive design decisions on white space technical problems.
  • Share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead.
  • Deliver value by creating reusable, extensible, and resilient capabilities and proactively identify opportunities when key metrics are not performing.
• Transformational Leadership
  • Develop and communicate a 3-year vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence.
  • Attract and recruit top talent, and be intentional about mentoring and developing junior product associates.

Qualifications

We want you if you are:

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn, and a seeker of new challenges.
• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.
• Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask, and able to prioritize your work.
• Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Requirements

Basic Qualifications:

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing.
  • OR Bachelor's degree in any field and at least 4 years of Product Management experience.

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer-facing digital products.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed-upon number of hours to be regularly worked.

• Chicago, IL: $182,500 - $208,300 for Sr. Mgr, Product Management; $149,800 - $171,000 for Manager, Product Management
• McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management; $164,800 - $188,100 for Manager, Product Management
• New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management; $179,700 - $205,100 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Benefits

This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. Learn more at the Capital One Careers website.